Rental board


Rental Board

Regie du Logement du Quebec

The Régie du logement du Québec (the Quebec Rental Board) is a specialized body created by the Government of Quebec to oversee the laws and regulations that govern landlord-tenant relationships. It provides information on the rights and obligations under a lease and will resolve disputes between landlord and tenants informally or by way of formal procedures before a Tribunal. The Régie enforces regulations on such things as legal rent increases, noise and vermin, payment of rent and eviction, and procedures on how to approach your landlord to make necessary repairs.

Information about lease laws, FAQs, Sublet and Lease assignment forms and the locations of the 6 Montreal area offices are available in French and English on the Régie du Logement du Québec website, or call 514-873-2245 to obtain more information.

To file for a hearing at the rental board you must go to the Rental Board with a copy of the registered letter you sent to your landlord. There, they will guide you through the procedure of opening a file, but it will cost you about $65 (which your landlord will have to pay you back if you win your case). Keep in mind that it can take up to 8 months before you get a hearing (the wait will depend on the urgency of the situation). When you show up at your hearing, make sure to bring all relevant documents and proof (pictures, letters, witnesses).

The Rental Board also has a black list of landlords and tenants, which you can see, upon request, if you visit their office during their open hours.

Problems which concern the living conditions of the dwelling are best settled between the landlord and the tenant. Try to negotiate a settlement directly with the landlord. Remember that when negotiating with the landlord all communication should be in writing. Keep a copy of everything that you send him or her, and send it by registered mail. If the landlord is unwilling or unable to act, you can request that the Régie du Logement render a decision for you.

Canada Mortgage and Housing Corporation (CMHC)

The Canada Mortgage and Housing Corporation (CMHC) is Canada’s national housing agency. CMHC’s mission is to enhance the quality, affordability and choice of housing in Canada. The Corporation works to enhance Canada’s housing finance options, assist Canadians who cannot afford housing in the private market, improve building standards and housing construction, and provide policymakers with the information and analysis they need to sustain a vibrant housing market in Canada.

The CMHC "Renting in Canada" and "Renting in Quebec" guides provide an overview of the most common rental requirements and procedures. However, landlord-tenant laws change from time to time in every province. These guides are not intended to provide legal advice. If you require specific legal advice, contact your local rental authority or a lawyer.

Consumer Protection

The Commission D’accèss de L’information Du Québec

The Commission d'accès à l'information (CAI) is responsible for administering the Act respecting access to documents held by public bodies and the protection of personal information. The Act applies to government departments and agencies, municipalities and agencies under municipal control, educational institutions and health and social service network institutions.

For information on the protection of personal information when signing or applying for a lease, check out this CAI publication.