Diplomas are distributed to new graduates at their Convocation ceremony, in either May or November.
If you do not attend your ceremony you can pick up your diploma at Service Point, starting the day after your ceremony. Note that diplomas are not available prior to the ceremony.
Diplomas will be kept at Service Point for approximately one month after Convocation. After which, they are mailed to the permanent address listed on Minerva; it is your responsibility to ensure that your address is recorded correctly on Minerva.