It is YOUR responsibility to:
- Inform yourself about the rules and regulations of the University and, where relevant, the rules and regulations concerning application, issuance and maintenance of government student aid programs and McGill student award programs. Here is a link to the Handbook on Student Rights and Responsibilities at McGill.
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Address your questions to the appropriate staff member. If you require a more detailed response to your question than the one provided by the Information Clerk you should request to speak with a staff member responsible for the administration of the program in question.
- Read, understand and adhere to the terms and conditions stipulated on your government student loan agreement/certificate, and promptly negotiate your government loan with your bank/lender.
- Inform the Scholarships & Student Aid Office (and government authorities when required) of any reduction to your course load, withdrawal from studies, change of financial situation, etc.
- Present a McGill ID card (and a government issued photo ID and Social Insurance Number card when required) when picking up government loan documents from the Student Aid Office.
- Inform the Office of your inability to attend an appointment.
- Maintain lines of communication with the University by ensuring the accuracy of your contact information on Minerva and by ensuring that your McGill e-mail is accessed, read and acted upon in a timely fashion.