Who are we?

General inquiries by email: Student Accounts

Senior Manager: Ms. Mary Jo McCullogh
Data Administration Officer: Mr. Kevin Clément
Reports & Collection Supervisor: Ms. Nila Kolomiichenko
Supervisor: Ms. Jessica Lalonde (Acting)
Loans Administrator: Ms. Carol Pisimisis (514) 398-3902
Collection Administrator: Ms. Blanka Fortin (514) 398-3901
Collection Assistant: Ms. Luisa Di Dio (514) 398-6982
Customer Service: Ms. Katherine Walker; refunds, pre-payments, ministry candidates
Customer Service: Ms. Lori Baylis (514-398-3189); sponsored students
Customer Service: Mrs. Raffy Di Caprio; Internal funding through McGill departments, staff dependent tuition waivers, post-graduate medical students
Customer Service: M. Curtis Sharman; bank payments, telebanking payments, external scholarships

Where are we now!

Student Accounts Office (downtown campus)
James Administration Building, Room 301
845 Sherbrooke Street West
Montreal, Quebec H3A 2T5

Tel.: (514) 398-3900
Fax: (514) 398-2656
Web site
Email
*Please include your student ID in all correspondence with Student Accounts

Where we are going!

Student Accounts is pleased to be part of the exciting project to integrate certain services to students. We will be moving to the Service Point in Spring 2010 to be located at street level at the corner of Sherbrooke and McTavish (McLennan Library). Look for announcements on this project at www.mcgill.ca/integratedservices.

Office hours

Due to a staff shortage within Student Accounts, as of Monday, November 16, 2009 until the end of December 2009, our office will be closed from 12:00-1:30. This means that our office hours will change to the following:

Monday to Thursday	9:00 am to 12:00 pm and 1:30 pm to 5:00 pm
Friday	10:00 am to 12:00 pm and 1:30 pm to 5:00 pm

We are closed between Christmas Eve and New Year's Day from Thursday, December 24, 2009 to Friday, January 1, 20010 (inclusive) and the following statutory holidays:

Good Friday	Friday, April 10, 2009
Easter Monday	Monday, April 13, 2009
Victoria Day (Fête de Dollard)	Monday, May 18, 2009
La Fête Nationale	Wednesday, June 24, 2009
Canada Day	Wednesday, July 1, 2009
Labour Day	Monday, September 7, 2009
Thanksgiving Day	Monday, October 12, 2009

Extended Hours

from August 24, 2009 to September 11, 2009 and the first week of January, the office will be open Monday to Friday from 9:00 a.m. to 6:00 p.m. for in-person service.

Here are some ways in which you could help us to improve our service:

• During peak periods, when trying to reach us by telephone be sure you have exhausted all other possible information sources. Be sure to check our web site or Minerva for the latest information.
• When you have questions regarding courses or registration they should be directed to your faculty. This includes questions regarding late course changes, withdrawal, late registration, etc.
• Finally, check your student newspapers for fee announcements throughout the year.