Who are we?

General inquiries by email: Student Accounts

Senior Manager: Ms. Mary Jo McCullogh
Data Administration Officer: Mr. Kevin Clément
Reports & Collection Supervisor: Ms. Nila Kolomiichenko
Supervisor: Ms. Jessica Lalonde (Acting)
Loans Administrator: Ms. Carol Pisimisis (514) 398-3902
Collection Administrator: Ms. Blanka Fortin (514) 398-3901
Collection Assistant: Ms. Luisa Di Dio (514) 398-6982
Customer Service: Ms. Katherine Walker; refunds, pre-payments, ministry candidates
Customer Service: Ms. Lori Baylis (514-398-3189); sponsored students
Customer Service: Mrs. Raffy Di Caprio; Internal funding through McGill departments, staff dependent tuition waivers, post-graduate medical students
Customer Service: TBA (514-398-3572); bank payments, telebanking payments, external scholarships

Where are we now!

Student Accounts Office (downtown campus)
James Administration Building, Room 301
845 Sherbrooke Street West
Montreal, Quebec H3A 2T5

Fax: (514) 398-2656
Web site
Email
*Please include your student ID in all correspondence with Student Accounts

Where we are going!

Student Accounts is pleased to be part of the exciting project to integrate certain services to students. We will be moving to the Service Point in Spring 2010 to be located at street level at the corner of Sherbrooke and McTavish (McLennan Library). Look for announcements on this project at www.mcgill.ca/integratedservices.

Normal Office hours

The Student Accounts Office regular opening hours are:

Monday to Friday

9:30 am to 5:00 pm

We are closed between Christmas Eve and New Year's Day from Thursday, December 23, 2010 to Friday, December 31, 2010 (inclusive) and the following statutory holidays:

Good Friday	Friday, April 2, 2010
Easter Monday	Monday, April 5, 2010
Victoria Day (Fête de Dollard)	Monday, May 24, 2010
La Fête Nationale	Thursday, June 24, 2010
Canada Day	Thursday, July 1, 2010
Labour Day	Monday, September 6, 2010
Thanksgiving Day	Monday, October 11, 2010

Extended Hours

from August 24, 2010 to September 11, 2010 and the first week of January, the office will be open Monday to Friday from 9:00 a.m. to 6:00 p.m. for in-person service.

Here are some ways in which you could help us to improve our service:

• During peak periods, when trying to reach us by telephone be sure you have exhausted all other possible information sources. Be sure to check our web site or Minerva for the latest information.
• When you have questions regarding courses or registration they should be directed to your faculty. This includes questions regarding late course changes, withdrawal, late registration, etc.
• Finally, check your student newspapers for fee announcements throughout the year.