Max Evans

Academic title(s): 

Assistant Professor

Contact Information
Phone: 
514-398-3367
Email address: 
max.evans [at] mcgill.ca
Degree(s): 
  • PhD in Information Studies (Knowledge Management), Faculty of Information, University of Toronto.
    • Thesis: Knowledge Sharing: An Empirical Study of the Role of Trust and Other Social-Cognitive Factors in an Organizational Setting
  • PhD Collaborative Program (PhD) in Knowledge Media Design, Knowledge Media Design Institute (KMDI), University of Toronto
  • Master's of Information Studies (MISt) - Information Systems Analysis and Design, Faculty of Information, University of Toronto
  • Master's of Information Studies (MISt) Collaborative Program in Knowledge Media Design, Knowledge Media Design Institute (KMDI), University of Toronto
  • Bachelor of Science (BS) in Marketing (International Business); Minor in Philosophy, Northern Illinois University
Professional activities: 
  • McGill University liaison, SLA (Special Libraries Association) Eastern Canada Chapter
  • Member, Journal of Knowledge Management Editorial Board
Research areas: 
Information & knowledge management
Knowledge continuity management & succession planning
Knowledge sharing (human, social & technological enablers)
Organizational trust & trust management
Tacit knowledge management
Current research: 
2017

Mitacs Globalink Research Award. Investigating Productive Uncertainty in Technological Intelligence Practices. PI/Primary Supervisor: Max Evans. Host Supervisor: Prof. Marie Coris. PhD Student: Jean Archambeault.

2017

Mitacs Globalink Research Internships. How can we transfer tacit knowledge? Principal Investigator/Supervisor: Max Evans. Student: Xiao Yang Zhong.

2016-2017

AGE-WELL. Networks of Centres of Excellence
 (NCE). Supporting our aging workforce: Design requirements for novel retiree continuity management support systems. Project Lead: Max Evans. Co-Lead: Karyn Moffatt. Network Investigator: Anthony Wensley.

2016-2017

SSHRC. Continuity Management: Towards a Holistic Framework for Capturing and Transitioning Inter-generational Information and Knowledge. Principal Investigator: Max Evans, Social Sciences and Humanities Development Grants Program. Social Sciences and Humanities Research Council

2013-2016

McGill Start-Up Funds. What does Knowledge Look Like? Principal Investigator: M. Max Evans

2013–2015

Knowledge Media Design Institute & the Institute of Communication, Culture and Information Technology, University of Toronto. Global Knowledge Survey. Principal Investigator: Peter Heisig, STC, Leeds University Business School

2009-2011

SSHRCC. Information Seeking and Use in Early Warning. Principal Investigator: Chun Wei Choo, University of Toronto

2007-2008

SSHRCC. Information Seeking and Use in Group Knowledge Work. Principal Investigator: Chun Wei Choo, University of Toronto

 
Selected publications: 

Evans, M. M., Frissen, I., & Wensley, A. K. P. (In Press). Organizational information and knowledge sharing: Uncovering mediating effects of perceived trustworthiness using the PROCESS approach. Journal of Information and Knowledge Management.

Bowen T., & Evans M. M. (In Press). What does knowledge look like? Interpreting diagrams as contemporary hieroglyphics. Visual Communications Journal.

de Geofroy, Z., & Evans, M.M. (2017). Are emotionally intelligent employees less likely to hide knowledge?. Knowledge and Process Management. 24(2). 81-95. doi:10.1002/kpm.1532.

de Geofroy, Z., & Evans, M.M. (2017). Emotional Intelligence (EI) Development for Information Professionals: Towards a Holistic EI Training Program. 45th Annual Conference of the Canadian Association of Information Science (CAIS/ACSI) / Congress 2017. Ryerson, Toronto, Ontario, Canada May 27 – June 2. [Extended Abstract].

Bowen T., & Evans M. M. (2017). Visual Metaphors and shared understanding in the graphic representations of the abstract concept of knowledge. The 67th Annual Conference of the International Communication Association. San Diego, California, USA May 25-29.

Di Palma, P., Moffatt, K., & Evans, M. M. (2016, August 15). Supporting our ageing workforce: Competitor profiling and market analysis. Retrieved from http://act.mcgill.ca/# [White Paper]

Vernon, N., Evans, M.M., & Frissen, I. (2016). The relationship between dimensions of personality and library anxiety in graduate students. Education for Information, 32, 397-410.

Evans, M.M., Wensley, A.K.P., & Frissen, I. (2015). The mediating effects of trustworthiness on social-cognitive factors and knowledge sharing in a large professional service firm. Electronic Journal of Knowledge Management. 13(3). 240-254

Evans, M.M., Dalkir, K., & Bidian, C. (2015). A holistic view of the knowledge life cycle: The knowledge management cycle (KMC) model. In K. Grant & K, J. Dumay J. (Eds.) Leading Issues in Knowledge Management: (Vol. 2). Reading, UK: Academic Conferences and Publishing International Ltd. [Reprint].

Archambeault, J., Bidian, C., & Evans, M.M. (2015). Mapping Knowledge Domains to Better Forecast the Future: Challenges at the National Research Council Canada. 43rd Annual Conference of the Canadian Association of Information Science & 2nd Librarians’ Research Institute Symposium (CAIS/ACSI & LRI 2015), University of Ottawa, Ottawa, Ontario, Canada June 3–5. [Extended Abstract].

Bowen T, & Evans M.M. (2015). What does Knowledge look like? Drawing as a means of knowledge representation and knowledge construction. Education for Information. 31(2014/2015), 53-72) DOI 10.3233/EFI-150947

Evans, M.M. (2015). Mediating Effects of Trust: Knowledge Sharing in a Large Professional Service Firm. 7th European Conference on Intellectual Capital, ECIC 2015 proceedings (pp. 97-105). Universidad Politécnica de Cartagena, Spain: Academic conferences international. [Refereed]

Evans, M.M. (2014, Oct., Nov. & Dec.). In [Knowledge] We Trust [Museum Exhibition]. Ontario Science Centre. Science Now! !dea Gallery, Toronto, ON Canada. http://www.ontariosciencecentre.ca/ScienceNow/IdeaGallery/InKnowlegeWeTr...

Evans, M.M., Dalkir, K., & Bidian, C. (2014). A Holistic View of the Knowledge Life Cycle: The Knowledge Management Cycle (KMC) Model. Electronic Journal of Knowledge Management (EJKM), 12(2): 85-97. Available online at: http://www.ejkm.com/volume12/issue2.

Evans, M.M. (2013). Is trust the most important factor influencing knowledge sharing in organisations?. Journal of Information & Knowledge Management, (12)4, 1350038 (17 pages).

Evans, M.M. & Ali, N. (2013). Bridging knowledge management life cycle theory and practice. 10th International Conference on Intellectual Capital, Knowledge Management and Organisational Learning – ICICKM 2013 proceedings. George Washington University, Washington, DC, USA: Academic conferences and publishing international. [Refereed]

Evans, M.M., Wensley, A.K.P., & Choo, C.W. (2012). How shared language and shared vision motivate effective knowledge sharing behavior. 13th European Conference on Knowledge Management - ECKM 2012 proceedings. Universidad Politécnica de Cartagena, Spain: Academic conferences international. [Refereed]

Evans, M.M., & Alleyne, J. (2009). The concept of knowledge in KM: A knowledge domain process model applied to inter-professional care. Knowledge and Process Management, (16)4, 147-161.

Evans, M.M., & Wensley, A.K.P. (2009). Predicting the influence of network structure on trust in knowledge communities: Addressing the interconnectedness of four network principles and trust. Electronic Journal of Knowledge Management, 7(1), 41-54. Available online at http://www.ejkm.com/issue/download.html?idArticle=158

Evans, M.M., & Wensley, A.K.P. (2008). The influence of network structure on trust: Addressing the interconnectedness of network principles and trust in Communities of Practice. Paper presented at the 9th European Conference on Knowledge Management (ECKM' 2008), Southampton, UK. [Refereed].

Selected talks and presentations: 

PCM Canada/Tiger Direct Business Lunch and Learn – Richmond Hill, Ontario, Canada – October 11, 2017. Invited industry talk with Paul Reale on professional business communications: The Art and Science of Communication

Limmud FSU Canada Horizons 2017 Conference – The Blue Mountains, Ontario, Canada – March 26, 2017. Invited research talk: Behind the networking curtain: Governing principles of social networks.

Limmud FSU Canada Horizons 2017 Conference – The Blue Mountains, Ontario, Canada – March 25, 2017. Invited research talk: Trust, but verify!? Why trust(ing someone) is complicated.

45th Annual Conference of the Canadian Association of Information Science (CAIS/ACSI) / Congress 2017 – Toronto, Ontario, Canada – June 1, 2017. Presented research paper: Emotional Intelligence (EI) Development for Information Professionals: Towards a Holistic EI Training Program.

67th Annual Conference of the International Communication Association – San Diego, California, USA  – May 26, 2017. Tracey Bowen (University of Toronto). Presented research paper: Visual Metaphors and shared understanding in the graphic representations of the abstract concept of knowledge.

2nd Annual AGE-WELL Conference – Montreal, Quebec, Canada – October 20, 2016. Presented research project: Supporting our aging workforce: Design requirements for novel retiree continuity management support systems.

48th Annual International Visual Literacy Association Conference (IVLA 2016) – Montreal, Quebec, Canada – October 7, 2016. Presented research paper: What does Knowledge look like? Interpreting diagrams as contemporary hieroglyphics.

2016 Council on Information and Knowledge Management – Montreal, Quebec, Canada – September 28, 2016. Invited talk titled: Strategically assessing organizational networks: How social network principles govern trust, information, and knowledge sharing.

2016 SIS-EBSI Information Studies Career Fair – Montreal, Quebec, Canada – March 18, 2016. Invited talk on strategically building your personal and professional networks.

2016 InfoNexus Conference – Montreal, Quebec, Canada – February 5, 2016. Panel moderator.

The Annual Conference of Museums and the Web (MW2015) – Chicago, Illinois, USA – April 11, 2015. Kevin von Appen and Ana Klasnja (Ontario Science Centre). Lightning talk on digital practice in museums - In [Knowledge] We Trust museum exhibition.

Special Libraries Association (Eastern Canadian Chapter Day) – Montreal, Quebec, Canada – May 29, 2015. Keynote speech on strategically building your personal and professional networks (how social network principles govern trust and information sharing).

Toronto Knowledge Workers – Toronto, Ontario, Canada – May 19, 2015. Keynote speech on trust and information and knowledge sharing.

7th European Conference on Intellectual Capital (ECIC 2015) – Cartagena, Spain – April 10, 2015. Presented research paper.

School of Information Studies Seminar Series – Montreal, Quebec, Canada – November 6, 2014. Presented seminar series on trust, organizational culture, & knowledge-sharing.

Toronto-New York Legal Knowledge Management Summit at Blakes – Toronto, Ontario, Canada – October 17, 2014. Keynote speech on trust and collaboration.

9th International Conference on Knowledge Management (ICKM 2013) – Montreal, Quebec, Canada –November 1, 2013. Presented research paper.

10th International Conference on Intellectual Capital, Knowledge Management & Organisational Learning (ICICKM 2013) – The George Washington University, Washington, D.C. USA – October 25, 2013. Presented research paper.

Toronto Knowledge Workers – Toronto, Ontario, Canada – October 15, 2013. Keynote speech on information and knowledge sharing.

Toronto Knowledge Management Group at Miller Thomson, LLP – Scotia Plaza, Toronto, Ontario, Canada – February 8, 2013. Presented thesis work.

2012 Faculty of Information PhD Research Days – iSchool, University of Toronto, Toronto, Ontario – April 24, 2012. Presented thesis work.

In Process Research Talks by KMDI – Brian Cantwell Smith Idea Exchange, iSchool, University of Toronto, Toronto, Ontario, Canada – April 8, 2010. Presented journal article.

9th European Conference on Knowledge Management (ECKM 2008) – Southampton Solent University, Southampton, UK – September 5, 2008. Presented conference paper.

2006 Project Open Source / Open Access (Project OS|OA) – University of Toronto, Toronto, Ontario, Canada. Presented research report.