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Offensive phone calls

What do to

Receiving indecent or harassing telephone calls can be both frightening and confusing. What are harassing or obscene phone calls? They are repeated telephone calls, where the caller intends to harass, alarm or annoy the recipient. These types of phone calls are criminal offences.

The following advice tips will help you deal with these calls, and gather evidence for the police, should their involvement become necessary.

Helpful tips

  • DO hang up immediately.
  • DO record the caller's voice if you have an answering machine. DO NOT engage in conversation with the caller.
  • DO NOT let the caller know you are upset with the calls.
  • DO NOT provide personal information on answering machine messages.
  • DO NOT give your name or any personal information to an unknown caller.
  • DO NOT humour the caller, give advice or personal stories.
  • DO NOT discuss the phone calls with others. Often the person making the calls is known to the caller.
  • DO be aware of recurrent hang up calls. Someone may be targeting your home for a break-in and checking the times that you are at home.
  • DO involve the police if the calls continue or become more frequent or threatening.


As soon as you suspect a phone call to be indecent or harassing in nature, hang up the phone. Don't engage the caller in conversation.