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Resolved: Some users unable to access McGill websites (www.mcgill.ca/..)

Status update
July 21, 2016, 1:34 pm: McGill websites now appear to be functioning normally, but we will continue to monitor them for any issues.

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When trying to access McGill websites, you may find that pages load slowly, don't load completely, or get a "mcgill.ca is over capacity" error message.

IT Services is investigating the issue. We apologize for the inconvenience.

Published: 21Jul2016

New Forms feature available in Office 365

Microsoft has just released a Forms feature, available from the Office 365 portal at https://portal.office.com. It is currently being deployed across all Office 365 accounts, so you may have to wait a day or so to see the Forms icon from the waffle menu.

Published: 19Jul2016

McGill IT Security Awareness: “Email and Messaging” – this week’s featured module

The SANS Video Library, the latest course offering in the McGill IT Security Awareness Training program, includes a set of short videos and newsletters concerning IT Security.  

Check out this week’s featured module: “Email and Messaging”. Register through myCourses

Published: 18Jul2016

Phishing scam: "Subject: ICT Technical Support"

There is a phishing email circulating with content relating to the migration of email accounts into "Outlook Web App 2016". It contains the words "ICT Technical Support" and the message requests that the recipient click on a link and log in to migrate.

Published: 14Jul2016

LISTSERV upgrade Friday, July 15

McGill's LISTSERV service will be upgraded on Friday, July 15, 2016 at approximately 9:30 am. There will be a 1-hour interruption in service, during which time communications to McGill LISTSERV lists will not be delivered. If any mail is sent to a Listserv during the upgrade it will be queued and delivered once the new server is up and running.

List managers and administrators will notice a new web interface and several new features, listed below. These will be documented in the IT Knowledge Base over the coming days.

Published: 6Jul2016

Faculty & Staff email move to Office 365

IT Services is in the process of moving all McGill faculty and staff mailboxes and resource accounts from McGill’s central email server to Exchange Online. We're now about half-way through the university and expect to be completed by the end of August.

Please visit the IT Knowledge Base and familiarize yourself with these articles:

Published: 6Jul2016

McGill IT Security Awareness: “Social Engineering” – this week’s featured module

The SANS Video Library, the latest course offering in the McGill IT Security Awareness Training program, includes a set of short videos and newsletters concerning IT Security.  

Check out this week’s featured module: “Social Engineering”. Register through myCourses

Published: 29Jun2016

Wireless certificate update

Please note that there will be an update to McGill's wireless certificate on Thursday morning, June 16 at 5:00 am. After the update, the first time you connect to the wireless network on campus (wpa.mcgill.ca)  and in residences (wpa.rez.mcgill.ca) you will be prompted to accept the new certificate on Windows, Mac and iOS (Android devices will not be prompted). Simply click Connect to continue.  The screenshot shown here is an example from Windows 7; other system prompts may differ.

Published: 14Jun2016

Upgrade to TurningPoint Cloud: Web-based Student Response System at McGill

Upgrade to TurningPoint Cloud: Web-based Student Response System at McGill

Teaching and Learning Services is excited to announce that McGill will be making Turning Point Cloud available to all students and instructors as of the Fall 2016 semester. Turning Point Cloud is a web-based student response system that allows students to respond from a personal device (smartphone, tablet, laptop) rather than a physical handheld clicker.

Published: 13Jun2016

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