The Help Desk can be contacted by phone at 398-7170.
For non urgent requests please buildingsec.med [at] mcgill.ca (Email )
In case of an emergency, please phone Security at 398-3000
The Help Desk will be available between the hours of 8am & 3:45pm Monday to Friday.
You may also process work requests through FAMIS
During off hours, please contact Facilities at 398-4555.
When reporting a problem (by phone or e-mail) please have the following information ready:
- Location of problem - building and room number if possible.
- Name of the person who reported the problem.
- Nature of the problem - e.g. mechanical/electrical services, fixtures etc.
- Description of problem