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IT Security Alert: Phishing Scam - "Mcgill.ca UPDATE"

A phishing attempt is circulating with the subject line: "Mcgill.ca UPDATE". A sample of the email is shown below.

Published: 4 Jun 2014

McGill staff: reset the McGill Password of resource account(s) you manage

In May, we requested that you change your McGill Password. Now, as a resource account(s) sponsor, we ask that you take action to ensure their password is also changed.

Unless you are the sole user of a resource account, changing its password requires some coordination:

Published: 2 Jun 2014

Changes to McGill's Anti-spam System (https://junkmail.mcgill.ca)

As of Monday, June 2, 2014, changes will be made to McGill's Anti-spam system in order to better protect the McGill community from phishing attempts and other email fraud.  The new settings may cause some messages to be falsely identified as spam and quarantined (blocked from your Inbox). 

How to know if messages sent to your Inbox have been quarantined

If you have not "opted out"  of the Anti-spam quarantine system or "unsubscribed" from the daily digest, you should receive daily notifications from

Telephone scam from WestJet

Please be advised of a telephone scam from WestJet telling you that you won "points/miles" or you are a "perferred customer". The call might look like it is coming from a McGill phone number. This is a scam and you have not won anything. This is an attempt to steal your personal information. Simply hang up the phone if you receive one of these calls.

You can find more information about this scam on the WestJet website.

Published: 21 May 2014

Heartbleed: reset your McGill Password

In April, we emailed you about the Heartbleed vulnerability and its potential impact on McGill. All of McGill?s central IT systems have been evaluated, and updates were applied where needed. As a final precaution, we strongly encourage you to change your McGill Password without delay

If you are a McGill staff member, you are required to change your password.

Published: 15 May 2014

IT Security Alert: Phishing Scam - "Mcgill.ca UPDATE"

A phishing attempt is circulating, with the Subject line: "Mcgill.ca UPDTATE". The message text states "shutting down some accounts due to congestion", and asks you to click on a link to "UPDATE".

Please delete this email immediately! Do not click on the link. It does NOT come from a McGill source.

It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email.

Published: 15 May 2014

Heartbleed: reset your McGill Password

In April, we emailed you about the Heartbleed vulnerability and its potential impact on McGill. All of McGill’s central IT systems have been evaluated, and updates were applied where needed. As a final precaution, we strongly encourage you to change your McGill Password without delay

If you are a McGill staff member or resource account sponsor, you are required to change your password and that of the resource accounts you manage.

Published: 14 May 2014

Alumni: reset your McGill Password

Back in April, you may have heard of the Heartbleed vulnerability and its potential impact on McGill. All of McGill’s central IT systems have been evaluated, and updates were applied where needed. Since it is always a good practice to periodically change passwords, we encourage you to reset your McGill Password at this time. 

Published: 14 May 2014

IT Security Alert: Phishing Scam - "Your mailbox is almost full"

A phishing attempt is circulating, with the Subject line: "ITS help desk". The message text states "Your mailbox is almost full", and asks you to click on a link to increase your mailbox quota.

Please delete this email immediately! Do not click on the link. It does NOT come from a McGill source.

It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email.

Published: 9 May 2014

McGill network issues - several web-based services unavailable

Several IT services are currently unavailable, including Minerva/Banner, Knowledge Base, Lync Phones, myMcGill and others. We are investigating the issue and will post updates on the IT Services website (www.mcgill.ca/it) as soon as we have additional details. 

We apologize for any inconvenience to you.

Published: 8 May 2014

e-Elections System Currently Unavailable

The e-Elections system (Omnivox), is currently unavailable. This system is used by faculty and staff to vote in University elections. We are investigating and hope to resolve the problem as quickly as possible.  We apologize for this inconvenience and thank you for your patience.

Published: 7 May 2014

Security vulnerability in Internet Explorer could allow remote code execution

In response to a newly announced vulnerability in Microsoft's Internet Explorer (IE) browser, there is need for heightened security awareness when accessing the web.

The vulnerability affects ALL versions of Internet Explorer. Microsoft is working on a fix for the vulnerability. If you still use Windows XP, keep in mind that no patch will be available since Microsoft ended support for the operating system on April 8, 2014. Attackers have been using this vulnerability to execute code on vulnerable systems simply by convincing users to browse to a malicious website.

Published: 28 Apr 2014

IT Security Awareness - Focus on Phishing

McGill IT Services has developed an online course to provide our community with guidance and resources to remain vigilant and resilient in the face of IT security threats. The first module of this course focuses on "phishing", the term used to describe various schemes used to lure unsuspecting people into divulging their personal information. You’ll learn ways to recognize phishing emails and how to identify fraudulent website addresses.

Published: 10 Apr 2014

Heartbleed vulnerability

You may have become aware, through media or other means, of a computer security vulnerability called Heartbleed that is affecting networks around the world.

This bug, which has existed since late 2011 but was only widely recognized this week, makes password and other sensitive data vulnerable to theft.

Published: 10 Apr 2014

Wireless certificate change - Friday, April 11 at 7am

The wireless certificate used by McGill University will be changed on Friday, April 11th at 7:00 am. The majority of devices should automatically re-authenticate to the wireless network and should not experience any loss of connectivity.

If you are presented with a certificate (or Windows Security) warning when connecting to McGill's wireless networks after the change, do one of the following:

Published: 9 Apr 2014