Maintenance for authentication system used to log into myCourses, Involved@McGill and other systems
On Sunday, May 19, between 9:00 and 9:10 am there will be a scheduled maintenance for the University's federated authentication system, which is used to log users into myCourses, Involved@McGill and other systems. Logins may be affected for approximately 1 minute during this 10-minute maintenance window.
If you are having problems logging into myCourses during this time you can still access myCourses via the myMcGill portal.
Issues with the McGill Channels service
Some users may currently be experiencing issues when attempting to use the McGill Channels service. IT Services staff are investigating some issues with the /channels website and as a result some of the listings you normally would find there may not be currently available. We expect to restore the site to full service in the near future, and we apologise for the inconvenience.
Minerva/Banner/Graduate Admissions System monthly downtime for August
Minerva, Banner and the Graduate Admissions System will be unavailable from Saturday, August 10 at 10 pm to Sunday, August 11 at 12 pm
Minerva/Banner/Graduate Admissions System monthly downtime for July
Minerva, Banner and the Graduate Admissions System will be unavailable from Saturday, July 13 at 10 pm to Sunday, July 14 at 12 pm, during scheduled monthly maintenance.
Minerva/Banner/Graduate Admissions System monthly downtime for June
Minerva, Banner and the Graduate Admissions System will be unavailable from Saturday, June 15 at 10 pm to Sunday, June 16 at 12 pm
Warning: Phishing email entitled "Dear McGill Email User !"
An email is currently circulating with the subject: "Dear McGill Email User !" and sent from: "Webmaster [webmaster [at] mcgill [dot] ca]". If you have received this email please DELETE it - do not reply to the email.
Warning: Phishing email entitled "WEBNEWS EMAIL ACCOUNT UPDATE"
An email is currently circulating with the subject: "WEBNEWS EMAIL ACCOUNT UPDATE" and sent from: "McGill University Team [techhelp [at] mcgill [dot] ca]". If you have received this email please DELETE it - do not click on the link.
uPrint service upgrade and price increase coming on May 3
The uPrint service will be unavailable due to an upgrade lasting approximately 9 hours, starting on Friday, May 3 at 9pm and ending on Saturday, May 4 at 6am. Any print jobs submitted before the service shut down will stay in the queue for a period of 48 hours and will be available for printing once the system is back up. Users should not notice any difference in the uPrint service after the upgrade, it impacts back-end functionality and paves the way for future service improvements.
ICS Laptop Repair Service Closing April 30
IT Customer Services (ICS) will permanently close its Laptop Repair Service effective April 30, 2013. The cost of operating this service has made it difficult to sustain, particularly within the context of the University’s current fiscal situation. ICS will honour any repair requests received by April 30, 2013, but will not accept new requests after that date.
For laptops acquired under an IT Services Procurement Program that require warranty service, ICS will arrange for your laptop to be sent to an external authorized service provider for diagnosis and repair.
Visual Schedule Builder (VSB) for Fall 2013 registration
Visual Schedule Builder (VSB) shows you all the possible timetables for the courses you ask it to schedule. Try it yourself here or access it on myMcGill.
Once you have some courses in mind from Class Schedule, enter them into VSB. State your preferences (mornings or evenings off, for example) and watch as multiple conflict-free schedules are generated.