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Faculty

Problems signing into Library site

There is currently an issue with the authentication service on the Library website. You may be unable to sign in to access eResources. We are investigating and will provide additional details as they emerge.

Thank you for your patience.

Published: 29Jun2015

New sign-in page for Office 365 portal

As of Tuesday, June 23, 2015 at approximately noon, when you sign into McGill's OneDrive for Business or other Office 365 applications (via https://portal.office.com or https://outlook.com/mcgill.ca) you will notice a new sign-in page, instead of the small pop-up authentication window.

This change is being done now in anticipation of migrating the first batch of student and alumni email mailboxes to the Office 365 platform next week.

Hope you enjoy the new look & feel!

Published: 22Jun2015

NEW: IT Asset Management Regulation

McGill's Procurement Services, in conjunction with IT Services and Hazardous Waste Management, has introduced a new IT Asset Management Regulation, which aims to direct the University toward the sound management, longevity and optimization of IT Assets.  The regulation, now in effect, covers activities from the initial procurement of IT equipment, to usage and reuse criteria, through end of life management.

Published: 16Jun2015

Windows - unable to log on due to update

Due to a Windows update last night, some users may not be able to log on. They are stuck on 'Step 3 of 3'. To reach the log on screen, press CTRL + ALT + DEL.

Published: 12Jun2015

Summer 2015 myCourses minor upgrade

12Jul201521:00
to
13Jul201513:00

A minor upgrade of the myCourses Learning Management System will take place from Sunday, July 12th, at 9:00pm until Monday, July 13th, at 1:00pm. During this time, myCourses will be completely unavailable to instructors and students. If you are using myCourses this summer, please ensure you do not schedule any assignments or quizzes for those days. The upgrade will bring some minor improvements, such as a simpler process to copy courses.

Fax via XMedius - new for faculty & staff

Say goodbye to the fax machine and go green!

XMedius allows you to send faxes, both within and outside McGill, with a choice of convenient methods.

Published: 1Jun2015

Phishing scam: "Subject: Dear mcgill.ca Email User"

A phishing attempt is circulating with the subject line "Subject: Dear mcgill.ca Email User". The message says that we are updating our email database due to upcoming firewall upgrade and that you need to revalidate your email account to avoid it being deleted. A sample of the email is shown below.

Please DO NOT click on the link. Delete this email immediately! It does NOT come from a McGill source.

It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email.

Published: 20May2015

Phishing scam: "Subject: Your Account will be Temporary Suspended"

A phishing attempt is circulating with the subject line "Subject: Your Account will be Temporary Suspended". The message says that your mailbox is running out of data storage and will be suspended, and asks you to log on to a fraudulent website to upgrade / add more data space. A sample of the email is shown below.

Published: 20May2015

Resolved - Login issues with Banner (INB)

Update - 11:55am

The issue has been resolved. If you experienced the issue, you will need to close and then reopen your browser.

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Some users cannot log in to Banner (INB). When attempting to do so, they get an "Ora-12154 TNS Error" error message that asks them to close down their Java Client and try again.

If you experience the issue, please close your Banner window and browser, wait a minute or two, then try again. 

IT Services is investigating; we apologize for the inconvenience.

Published: 14May2015

Skype for Business client is now available for Windows Lync users

On May 13, IT Services released the new Skype for Business client to supported McGill faculty & staff users that have Office 2013 Service Pack 1 (SP1) installed on their computers. It includes:

Published: 13May2015

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