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FAQ - Frequently asked questions

  1. How do I make a rush cataloguing request?
  2. How do I submit a fast order?
  3. How do I submit a regular order?
  4. How do I order a new electronic resource or get a free electronic resource catalogued?
  5. How do I send gift titles to be catalogued?
  6. How do I request a database correction be made to a record?
  7. How do I report problems connecting to an electronic resource?

1. How do I make a rush cataloguing request?

Library users may directly request to have a title listed as "In process" in the catalogue rush catalogued. The material is searched for, completed, and sent to the branch library for pickup with a slip saying "Rush Cataloguing: Hold Placed on Item." The branch library must check-in the item to generate the request slip and the email to the user alerting them that the item is available for pickup. See Catalogue Help Topic "Requests" for more details. Library users must ask at a service desk to have a title rush catalogued if it is listed as "On order, not yet received," or "In the pre-order process."

Library staff may submit rush cataloguing requests for titles that say "Received, not ready yet" or "On order, not yet received" to Collection Services by:

  • staff calling Local 4789. Mention that you are requesting the title rush, have the Aleph system number and part of the title and author's name ready.
  • staff faxing Local 8919. Address to Rush Cataloguing Services, and preferably provide a staff mode printout of the copy holdings screen.
  • staff emailing requests to: rushcat [dot] library [at] mcgill [dot] ca (Rush Cataloguing-Library)

If the title says "In the pre-order process," library staff should wait three days and check the title again. If it still says "In the pre-order process," forward the request to Joan Hobbins to investigate.

2. How do I submit a fast order?

Tick the "fast order" box on your requisition slip or write FAST ORDER on the slip. Fast orders are made for out-of-print books or other limited supply books, and to obtain discounts if ordered by a particular date. Fast orders are not automatically rush catalogued, however, RESERVES or RUSH CATALOGUE on a slip automatically implies fast order.

3. How do I submit a regular order?

Submit requisition slips to: Ordering/Cataloguing, Collection Services, Redpath Library Bldg.

4. How do I order a new electronic resource or get a free electronic resource catalogued?

See Acquisitions under Electronic Resources.

5. How do I send gift titles to be catalogued?

Gifts must be sent with requisition slips that are initialed by the Liaison Librarian. The information on the slips may be brief and clearly handwritten. Include the date selected, the location and sub-location, the author's name, first few words of the title, year published, and series (for items classed together only).

Include the Aleph systems number on requisition slips for added locations, copies, and volumes. Tick the AC/AV box on the acquisitions form or write "Added copy" or "Added volume" on the slip.

Mail to: Ordering/Cataloguing, Collection Services, Redpath Library Bldg.

6. How do I request a database correction be made to a record?

  • If the change you require is needed to allow you to help a library user immediately, please call Database Maintenance staff at Local 4792.
  • Mail or fax staff mode printouts with desired corrections noted to Database Maintenance staff. Sometimes, a photocopy of the book's title page may be needed as proof of an error. Transfers, record deletions, and copy deletions may be sent as printouts of the copy holdings screen with the type of change required noted OR as a list of Aleph system numbers with their brief titles.
  • It is now possible to send an email message reporting problems directly from within the library catalogue. It is necessary to view the standard record in the library catalogue. Look for the "Catalogue Correction Request" link on the bottom left hand corner of the screen. This link will provide you with a Bibliographic record correction form. Supply as much information as possible about the correction and send the email. Database Maintenance staff will receive your email at musecorrect [dot] library [at] mcgill [dot] ca (McGill Library Catalogue Corrections) .

If a book is to be transferred to another library, send the book as well as the printout to Collection Services only if neither library intends to fix the book's label.

7. How do I report a problem connecting to an electronic resource?

Contact zafiro [dot] bouwman [at] mcgill [dot] ca (Zafiro Bouwman) or irene [dot] young [at] mcgill [dot] ca (Irene Young) at 514-398-4779 in Electronic Resources and Serial Services.

Notifications of any pre-scheduled downtimes from our vendors will be posted to the ALEPHSTAFF listserv.

Last revised: Dec. 19, 2008