How to use Colombo ILL
- Search multiple university and other library catalogues simultaneously
- Request items not held at McGill Library
- Track the progress of any request made
Advanced search
Search multiple library catalogues, locate the item you want to borrow, then request it.
Create a request
If you do not obtain the desired results using the Advanced Search, you can request the item using a form.
To search effectively
- Use the Advanced Search option
- Use quotation marks for a title, author or a phrase search
- e.g. "end of poverty" or "Atwood Margaret"
- Do not use the web browser's "Back" or "Forward" button. Use the buttons provided on the screen, such as "Search Results" to return to a list
- Search journal titles not article titles
- e.g. "Journal of History"
- Place author surname first
- e.g. "Atwood Margaret"
- Right hand truncation of search terms will occur
- e.g. global will also retrieve globalization
- Click on "Sign Out" link to exit
My Requests
The progress of your request can be monitored in COLOMBO.
Notification
The Interlibrary Loan Office will send you email notifications when:
- The item you requested has arrived and is ready to be picked up
- Additional information is required to process your request
- The item has been located in one of the McGill Library
Pickup locations
Items may be picked up at the Loans Service Desk of the following libraries
- Education Curriculum Resources Centre
- Humanities and Social Sciences Library
- Islamic Studies Library
- Life Sciences Library
- Macdonald Campus Library
- Marvin Duchow Music Library
- Nahum Gelber Law Library
- Schulich Library of Science and Engineering
Cancelling a request
To cancel a request you previously made, use the Cancel icon that appears in MY REQUESTS. Click Submit to cancel the request. COLOMBO confirms the request is cancelled. In the My Requests Search Results COLOMBO shows “Request No Longer Required”.
Colombo troubleshooting tips
Browser compatibility
COLOMBO is compatible with Internet Explorer for Windows versions 7.0 or higher and Firefox 2.0 or higher. For Macs, it is compatible with IE version 5.2 (Mac OS) and higher and Safari 2.0 (Mac OS X) and higher.
Timeout error messages
This COLOMBO timeout error message seems to be related to your browser's Cookies settings. To solve the problem, please follow these steps:
- Clear out your web browser's temporary internet file and cookies file.
- In Internet Explorer, from the Tools menu, choose Internet Options. Click both the "Delete Cookies" and "Delete Files" buttons.
- If you use a different browser, please consult its documentation or Help files on how to clear cookies and cache.
- After clearing those files, close any browser windows that are open.
- Open a fresh web browser window.
- Login to COLOMBO and begin a new search.
If you have any comments about the Library or suggestions of how we could do things better, please let us know.

