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Intermittent problems logging in to the myMcGill portal

Published: 1 Nov 2010

When attempting to sign into the myMcGill portal, some users are redirected back to the login page, without any error message even if they use the correct credentials.

To successfully log in, we recommend doing the following:

  1. Close your browser, then reopen it.
  2. Clear your browser's cache and stored cookies.
  3. Close your browser again, reopen it and try logging in to myMcGill again.

If you are still having problems logging in, contact the ICS Service Desk.

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