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Closed for the Holidays
Please note that the IT Service Desk, Walk-in support and Audiovisual Equipment Loans will be closed for the holidays from
5pm Wednesday, December 24 to 8am Monday, Jan 5. Telephone support will close early, at 5pm from December 15 to December 24.
We will reply to your request once we reopen.

In the meantime, find answers to your IT questions in the IT Knowledge Base. Happy Holidays!

Request technical support for uApply (Graduate Admissions System)

Before submitting this form:

Check the Known Issues for uApply (the Graduate Admissions System) to see if your issue has already been identified.

If you are a referee and you need to report an error in the information displayed on screen, or if you have questions about the requirements of the reference letter/recommendation, please contact the appropriate program coordinator.

Enter your 9-digit McGill ID number if you have one.
Enter your email so that we can contact you.
Enter a phone number where we can contact you if needed.
This will identify the version of the system you are using.
Enter a brief subject (max. 50 characters) for the support request; this will be used as the subject for subsequent emails.
If you are reporting an error within the uApply system, please provide the error code you see on screen.
Upload a screenshot to illustrate the issue if needed (png, gif or jpg)