- it_services https://www.mcgill.ca/it
Wireless network protocol 802.11b to be decommissioned in REZ
The 802.11b wireless protocol will be decommissioned on the wireless network in McGill Residences (REZ) at the end of January 2011 and is scheduled to be decommissioned on the McGill campus by mid-2011. If you are suddenly unable to access the McGill wireless network you may need to upgrade your network card.
Status update: Course registration problem resolved
The course registration issue reported last week for students with holds has been resolved.
Status Update: Athletics On-Line Services resolved
The Athletics On-Line Service has been stabilized. We are still monitoring the situation for any changes and will keep you updated accordingly.
Athletics On-Line Service - experiencing problems
Some users are experiencing problems logging into the Athletics On-Line Services to register for activities.
Course registration - problem and workaround for students with holds that are now ended
Due to a problem with the registration system, students who had registration holds that are now ended cannot use the Class Schedule form to register for these courses. Instead, please use the Quick Add or Drop Course Sections form in Minerva until the situation is resolved.
UPDATE: myCourses now shows all students' registered courses
Status Update: Jan. 6, 2011, Students can now see the full list of courses for which they are registered, on the myCourses home page.
Status Update: myMcGill portal issues due to high volume
Due to high volume of usage at the beginning of term, the myMcGill portal has been experiencing intermittent problems. To remedy this situation we have established a cap on the number of simultaneous connections permitted. If you try to log in when this cap is exceeded, you will be directed to the following web page: http://www.mcgill.ca/it/it-mcgill/when-mymcgill-unavailable
myCourses problems - not all registered courses appear
Some students are not seeing the full list of courses for which they are registered on the myCourses home page. System administrators are working to rectify this issue and expect it to be resolved by tomorrow morning (January 6, 2011). A status update will be posted in myCourses and on the IT Services page Announcements to alert you when the course synchronization is complete.
UPDATE: Problems with myMcGill portal
There is currently a problem with the myMcGill portal. Please see the full announcement for details and status update. While the portal is unavailable, you can access IT Services using their direct links from the following web page: http://www.mcgill.ca/it/it-mcgill/when-mymcgill-unavailable
Delays in receiving email from external senders
Due to a large volume of email sent to students via a McGill listserv, there was a delay in the delivery of messages originating from external senders this afternoon, between approximately 2:30 pm and 4:30 pm. The backlog is now cleared and email delivery should be back to normal.
Welcome to IT Services for New Students
New to McGill? Learn about McGill's IT Services and attend an iCare workshop to set up your computer to access McGill's wireless network and other IT resources.
RESOLVED - Problems with Minerva Reports
The problem with Minerva Reports was resolved around 2:45 pm.
Problems with Minerva Reports starting at 12:50 pm
There is currently a problem with Minerva Reports. Technical teams are working to resolve the issue as quickly as possible. We apologize for the inconvenience.
RESOLVED - problems with Banner, Minerva, myMcGill portal at 9:18 am
There was a problem with Banner, Minerva, and the myMcGill portal this morning. These services were unavailable from around 9:10 am to 9:18 am. They are functioning normally once again.
New features for WMS sites
Starting Tuesday, December 21, several new features will be added to Web Management System (WMS) websites, including: a streamlined administrative interface, advanced layout options available through a drop-down selection, custom path feature to specify a custom path for a page, similar to the Page Title, recursive path generation to reflect the menu hierarchy even when a parent page is moved.
Scheduled Maintenance
Issues
Down