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New WiFi access to McGill network from MUHC

As of March 1, 2012, McGill students, faculty and staff working at the MUHC will be able to access McGill's network via wireless connectivity. See the full announcement for details.

Published: 1 Mar 2012

Stay safe when using your mobile device: Mobile Security Campaign 2012

Smartphones and tablets are almost always "online" making them vulnerable to all sorts of malware and phishing scams. Don’t be the victim of malicious hackers. Learn some simple protection measures for your mobile devices - the focus of the 2012 Information Security campaign.

Published: 10 Feb 2012

McGill urgent announcements on your computer

In line with the recommendations of the Jutras Report, we’re working hard to improve every our emergency communications planning. To help, on Jan. 31 we’ll launch new software called Alertus that allows us to send pop-up announcements to your computer if an urgent situation arises. People using laptops, Macs or non-ICS-supported desktops will need to install this software manually.

Published: 25 Jan 2012

Postal code changes

In fall 2011 Canada Post changed the postal codes for a number of buildings on the McGill downtown campus as part of a large-scale changeover. Additional McGill buildings will receive new postal codes in the future.

Published: 24 Jan 2012

Coming soon - MUHC to provide access to McGill resources over the wireless network

One of the IT challenges over the last several years has been providing McGill faculty members, students, staff and researchers access to McGill resources when they are at the MUHC. There will soon be a solution...

Published: 23 Jan 2012

WiFi now available on all inter-campus shuttle buses

WiFi has now been installed on bus #265. This completes the implementation of wireless connectivity on all inter-campus shuttle buses.

Published: 17 Jan 2012

Are you protected from security threats on your home / personal computers?

Install or update your McGill-provided antivirus solution today. It's FREE!

Published: 16 Jan 2012

Update: Minerva (and Banner INB), myMcGill portal connectivity issues

Minerva and Banner INB, as well as the myMcGill portal, will be unavailable for 30 minutes to resolve the ongoing connectivity issues reported earlier. Original announcement: Minerva and Banner INB are temporarily experiencing high levels of traffic, slowing response times and in some cases causing connection timeouts.

Published: 10 Jan 2012

NEW: Free Wi-Fi on McGill inter-campus shuttle buses

With the new year brings a new IT service - wireless connectivity is now available on inter-campus shuttle buses. See the service description in the IT Knowledge Base for full details: http://kb.mcgill.ca/it/wirelessbus

Published: 9 Jan 2012

Mac users: get your copy of Smart Surfing for Mac now!

As of December 28th, McGill’s license of Virus Barrier X will expire. Replacing it is Trend Micro’s Smart Surfing for Mac. Its features include antivirus, antispyware and web threat protection; additionally, it has built in parental controls, a spam blocker and a two-way firewall.

Published: 15 Dec 2011

MUNACA employees: Access to IT services after strike

Upon conclusion of the strike, all required access to IT systems and services will be restored. MUNACA members will receive email with details on how to ensure that all your services are functioning normally upon return.

Published: 5 Dec 2011

Intermittent problems with CallCenter telephones

Intermittent problems persist with telephones to CallCenters (ICS Service Desk, Facilities Maintenance Operations Centre, Enrolment Services, and Continuing Education) have been resolved.

Published: 25 Nov 2011

ICS Service Desk telephone unavailable - submit IT issues by email to support.ist@mcgill.ca

ICS Service Desk telephone service is currently experiencing difficulties. For all IT service issues and requests, please email support [dot] ist [at] mcgill [dot] ca

Published: 25 Nov 2011

VHS/VCRs phased out of McGill classrooms

Support for VHS technology is being phased out of McGill classrooms because VCRs are no longer being manufactured. When a VCR breaks it will no longer be fixed or replaced and new installations will not include VCRs. In larger classrooms a Blu-ray device will be installed.

Published: 11 Nov 2011