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Are you protected from security threats on your home / personal computers?

Install or update your McGill-provided antivirus solution today. It's FREE!

Published: 16 Jan 2012

Update: Minerva (and Banner INB), myMcGill portal connectivity issues

Minerva and Banner INB, as well as the myMcGill portal, will be unavailable for 30 minutes to resolve the ongoing connectivity issues reported earlier. Original announcement: Minerva and Banner INB are temporarily experiencing high levels of traffic, slowing response times and in some cases causing connection timeouts.

Published: 10 Jan 2012

NEW: Free Wi-Fi on McGill inter-campus shuttle buses

With the new year brings a new IT service - wireless connectivity is now available on inter-campus shuttle buses. See the service description in the IT Knowledge Base for full details: http://kb.mcgill.ca/it/wirelessbus

Published: 9 Jan 2012

Mac users: get your copy of Smart Surfing for Mac now!

As of December 28th, McGill’s license of Virus Barrier X will expire. Replacing it is Trend Micro’s Smart Surfing for Mac. Its features include antivirus, antispyware and web threat protection; additionally, it has built in parental controls, a spam blocker and a two-way firewall.

Published: 15 Dec 2011

MUNACA employees: Access to IT services after strike

Upon conclusion of the strike, all required access to IT systems and services will be restored. MUNACA members will receive email with details on how to ensure that all your services are functioning normally upon return.

Published: 5 Dec 2011

Intermittent problems with CallCenter telephones

Intermittent problems persist with telephones to CallCenters (ICS Service Desk, Facilities Maintenance Operations Centre, Enrolment Services, and Continuing Education) have been resolved.

Published: 25 Nov 2011

ICS Service Desk telephone unavailable - submit IT issues by email to support.ist@mcgill.ca

ICS Service Desk telephone service is currently experiencing difficulties. For all IT service issues and requests, please email support [dot] ist [at] mcgill [dot] ca

Published: 25 Nov 2011

VHS/VCRs phased out of McGill classrooms

Support for VHS technology is being phased out of McGill classrooms because VCRs are no longer being manufactured. When a VCR breaks it will no longer be fixed or replaced and new installations will not include VCRs. In larger classrooms a Blu-ray device will be installed.

Published: 11 Nov 2011

McGill Market Place unavailable - due to problem

The McGill MarketPlace (MMP) is currently unavailable due to technical issues. The service provider is investigating the cause of the disruption. Thank you for your patience.

Published: 8 Nov 2011

New ability to upload admissions requirements through Minerva improves service to applicants, reduces paper waste and increases efficiency

IT Services and Enrolment Services have introduced a new functionality to Minerva that allows many applicants to McGill to upload their required documents (e.g., unofficial transcripts) for admission. Read the full announcement for details.

Published: 2 Nov 2011

A new LMS at McGill

A new online learning environment to power McGill's myCourses.

Published: 2 Nov 2011

McGill Wireless - changes to network connection settings, November 1, 2011

On Tuesday, November 1, 2011 changes will be made to the McGill wireless network, which may require some users to reconfigure their wireless connection settings. (1) the WPA wireless protocol/security type will no longer be supported; you must select WPA2 or WPA2-Enterprise (2) The TKIP data encryption type will no longer be supported; you must select AES. Read the full article for details.

Published: 13 Oct 2011

BlackBerry delays worldwide

Attention all BlackBerry users: Due to a global problem with Research in Motion's BlackBerry messaging services, BlackBerry users can expect sporadic delays when sending and receiving emails. The problem also affects browsing, BBM and PIN messaging.

Published: 12 Oct 2011

New IT service: Contact lists for your mobile device

IT Services’ new CL2Go application (CL2Go stands for "Contact Lists To Go") allows users of mobile devices to keep the most current work contact information of their fellow co-workers, committee members or key departmental contacts, at their fingertips at all times.

Published: 11 Oct 2011