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Service Pack 2 installation on Windows XP machines not recommended at this time

ICS does not recommend that our users install Service Pack 2 on Windows XP machines at this time. Resolutions to SP2 problems are still being sought. Updates on the situation will be posted as more information becomes available. Meanwhile ICS, in collaboration with faculty and department LAN administrators, is compiling some of the most recent problems encountered as a result of SP2 installation.

Published: 14 Sep 2004

Minerva downtime - September

10 pm Sat., September 25, 2004 to 10 am Sun., September 26, 2004

Published: 13 Sep 2004

Banner Client users should not install SP2 for Windows XP

It has been reported that the Banner Client data extract function does not work when users install Service Pack 2 for Windows XP. Because no patch or other workaround has been supplied yet, automatic deployment of the service pack has been blocked on all machines of ICS customers. Banner users should not install the service manually.

Published: 1 Sep 2004

ICS Customer Support extended office hours

ICS Customer Support offers extended online and telephone first-level support, outside our regular hours, for the following services: WebCT, email, DAS, VPN, and wireless.

Published: 30 Aug 2004

Frances K. Groen wins 2004 award for Distinguished Service to Research Librarianship

The Canadian Association of Research Libraries (CARL) today recognized Frances K. Groen, Trenholme Director of Libraries, McGill University, as the winner of the CARL national award for Distinguished Service to Research Librarianship.

Published: 22 Jun 2004

MGMT IT announcement

As of Monday, June 14, the Faculty of Management will partner its information technology (IT) services with Information Systems and Technology Customer Services (ICS). We expect that through this joint effort the Faculty will receive a more effective and cost-efficient level of IT service.

Published: 11 Jun 2004

'Institutional Repositories: Revealing Our Strengths,' webinar cosponsored by SPARC and CARL

Hosted by McGill Libraries on Thursday, June 10, 3:00 to 4:00 pm, at McLennan Library Building, Street Level, Room MS24. Faculty are encouraged to attend. Please contact David [dot] McKnight [at] mcgill [dot] ca to register.

Published: 8 Jun 2004

Mission: Instructional

The Instructional Communications Centre is hard at work bringing more high-tech services to teachers.

Published: 13 May 2004

For the Greater Good: Open Access and Institutional Repositories

On May 17, 2004, McGill Libraries presents a one-day symposium designed to explore the issues of the changing nature of scholarly communication in the digital age. Faculty are encouraged to attend.

Published: 7 May 2004

Sasser WORM spreading on campus

Please note that there is a WORM spreading across the McGill campus. We are investigating routes to fix this problem. If your machine is affected, please disconnect it from the network immediately to avoid spreading it. If your machine is not affected, please run the Windows Updates and scan for the latest critical updates.

Published: 4 May 2004

Sasser WORM spreading on campus

Please note that there is a WORM spreading across the McGill campus. We are investigating routes to fix this problem. If your machine is affected, please disconnect it from the network immediately to avoid spreading it. If your machine is not affected, please run the Windows Updates and scan for the latest critical updates.

Published: 4 May 2004

Email virus alert

McGill IST services advise that a major email virus is circulating. Until further information is obtained, be on alert for any suspicious email messages. As always, do not open any unknown or unsolicited attachments.

Published: 17 Feb 2004

What has the Library bought for you recently?

The McGill Libraries MUSE catalogue now features an electronic New Books Shelf. With one click, you can retrieve the newest titles — books, maps, microforms, media and music — added to the library shelves within the last 6 months.

Published: 5 Feb 2004

MUSE all through the night!

MUSE, McGill Libraries' online catalogue, is now available without interruption from early Sunday morning at 7:00 am until after midnight on the following Saturday (Sunday at 1:00 am). Night owls and our users around the world will have complete access to all McGill Libraries' online research tools, including the link from Find It McGill to MUSE and our online journals virtually 24 x 7!

Published: 15 Jan 2004

Find It@McGill from McGill Libraries is here!

Find It@McGill is a powerful new navigation and research tool that allows seamless connection from many of McGill’s research databases directly to online full-text articles, or to a title listing for non electronic/print journals, books or other library materials in MUSE.

Published: 5 Jan 2004