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Macdonald campus loses communications due to a fire

Due to a fire in one of Hydro-Québec's substations, communications into and out of Macdonald campus have been affected. Within Macdonald campus, there is full telephone service, and outgoing calls are possible; however, incoming calls are not possible. Internet access is also not possible. NCS is making efforts to resolve Internet connectivity and restore telephone service. Hydro-Québec is working to resolve this problem.

Published: 1 Dec 2004

Have you upgraded your Symantec AV at home lately?

All staff using the McGill site license of Symantec antivirus at home are encouraged to upgrade.

Published: 29 Nov 2004

Grade Submission opened for 09/2004 term

The 09/2004 term Grade Submission opens as of November 23, 2004.

Published: 24 Nov 2004

Worf (Novell NetWare) public domain server decommissioning

As part of the overall university initiative to phase out NetWare file and print services, all services currently provided by WORF (public domain NetWare server) will be migrated to a Windows environment or eliminated no later than Friday, January 14, 2005.

Published: 18 Nov 2004

Minerva downtime - November

10 pm Sat., November 20, 2004 to 10 am Sun., November 21, 2004.

Published: 16 Nov 2004

Internet connectivity problems resolved

Our Internet service provider was experiencing problems on their network yesterday afternoon, which was subsequently causing Internet connectivity problems within the McGill community yesterday afternoon. These problems have since been resolved and full Internet service should be back to normal.

Published: 11 Nov 2004

Minerva upgrade requires system-wide shutdown Nov. 12-15

Minerva and all related Banner administrative systems will be unavailable from 5 pm Friday, November 12, to 9 am Monday, November 15, 2004. ICS will be monitoring the process and providing any necessary status reports as well as further details on what the upgrade will bring.

Published: 29 Oct 2004

Banner/Minerva not available at this time

Banner and Minerva are down until further notice. As a precaution, we are performing more tests and data validation before making the system available. This notice will be updated as appropriate.

Published: 22 Oct 2004

CorporateTime (CT) licences will expire at the end of November

CorporateTime (CT) licences will expire at the end of November and will not be renewed. This means that the CT server will be disconnected and access to use of CT will end. For many if not most CT account holders this is not an issue since they have moved from CT to Exchange and the ecalendar features available with Outlook and Outlook Web Access (OWA). If you are one of the few individuals who have yet to move off CT please contact your LAN manager immediately to be scheduled to be moved. Once the licences expire you will lose access to your CT ecalendar information.

Published: 21 Oct 2004

Rate reduction for Long Distance DAS Service

Effective October 16, 2004, the rate for using the Long Distance DAS Service will be reduced from 10 cents per minute to 5 cents per minute. Please see more information on the NCS website.

Published: 15 Oct 2004

McGill Teams Up with U-Miami

McGill and University of Miami sign a deal to work together on ventures in engineering and information technology.

Published: 14 Oct 2004

ICS reissues recommendation against installing SP2 to its Windows XP users

While still working to resolve known problems with Service Pack 2 on Windows XP machines, ICS maintains its recommendation against installation at this time. Updates on the situation will continue to be posted as more information becomes available. Meanwhile, ICS is recompiling recent problems encountered as a result of SP2 installation.

Published: 5 Oct 2004

McGill University names new Trenholme Director of Libraries

Janine Schmidt has been appointed as Trenholme Director of Libraries. Her term in office will begin on February 1, 2005.

Published: 4 Oct 2004

Email servers unavailability

Please note that the PO-BOX mail server will be unavailable from 06h00 to 09h30 on Sunday, September 19, 2004, due to a maintenance procedure. The STAFF and ELF mail servers may also experience intermittent downtimes during this period. Incoming mail will be queued and delivered when service is restored.

Published: 16 Sep 2004

Service Pack 2 installation on Windows XP machines not recommended at this time

ICS does not recommend that our users install Service Pack 2 on Windows XP machines at this time. Resolutions to SP2 problems are still being sought. Updates on the situation will be posted as more information becomes available. Meanwhile ICS, in collaboration with faculty and department LAN administrators, is compiling some of the most recent problems encountered as a result of SP2 installation.

Published: 14 Sep 2004