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Banner/Minerva not available at this time

Banner and Minerva are down until further notice. As a precaution, we are performing more tests and data validation before making the system available. This notice will be updated as appropriate.

Published: 22 Oct 2004

CorporateTime (CT) licences will expire at the end of November

CorporateTime (CT) licences will expire at the end of November and will not be renewed. This means that the CT server will be disconnected and access to use of CT will end. For many if not most CT account holders this is not an issue since they have moved from CT to Exchange and the ecalendar features available with Outlook and Outlook Web Access (OWA). If you are one of the few individuals who have yet to move off CT please contact your LAN manager immediately to be scheduled to be moved. Once the licences expire you will lose access to your CT ecalendar information.

Published: 21 Oct 2004

Rate reduction for Long Distance DAS Service

Effective October 16, 2004, the rate for using the Long Distance DAS Service will be reduced from 10 cents per minute to 5 cents per minute. Please see more information on the NCS website.

Published: 15 Oct 2004

McGill Teams Up with U-Miami

McGill and University of Miami sign a deal to work together on ventures in engineering and information technology.

Published: 14 Oct 2004

ICS reissues recommendation against installing SP2 to its Windows XP users

While still working to resolve known problems with Service Pack 2 on Windows XP machines, ICS maintains its recommendation against installation at this time. Updates on the situation will continue to be posted as more information becomes available. Meanwhile, ICS is recompiling recent problems encountered as a result of SP2 installation.

Published: 5 Oct 2004

McGill University names new Trenholme Director of Libraries

Janine Schmidt has been appointed as Trenholme Director of Libraries. Her term in office will begin on February 1, 2005.

Published: 4 Oct 2004

Email servers unavailability

Please note that the PO-BOX mail server will be unavailable from 06h00 to 09h30 on Sunday, September 19, 2004, due to a maintenance procedure. The STAFF and ELF mail servers may also experience intermittent downtimes during this period. Incoming mail will be queued and delivered when service is restored.

Published: 16 Sep 2004

Service Pack 2 installation on Windows XP machines not recommended at this time

ICS does not recommend that our users install Service Pack 2 on Windows XP machines at this time. Resolutions to SP2 problems are still being sought. Updates on the situation will be posted as more information becomes available. Meanwhile ICS, in collaboration with faculty and department LAN administrators, is compiling some of the most recent problems encountered as a result of SP2 installation.

Published: 14 Sep 2004

Minerva downtime - September

10 pm Sat., September 25, 2004 to 10 am Sun., September 26, 2004

Published: 13 Sep 2004

Banner Client users should not install SP2 for Windows XP

It has been reported that the Banner Client data extract function does not work when users install Service Pack 2 for Windows XP. Because no patch or other workaround has been supplied yet, automatic deployment of the service pack has been blocked on all machines of ICS customers. Banner users should not install the service manually.

Published: 1 Sep 2004

ICS Customer Support extended office hours

ICS Customer Support offers extended online and telephone first-level support, outside our regular hours, for the following services: WebCT, email, DAS, VPN, and wireless.

Published: 30 Aug 2004

Frances K. Groen wins 2004 award for Distinguished Service to Research Librarianship

The Canadian Association of Research Libraries (CARL) today recognized Frances K. Groen, Trenholme Director of Libraries, McGill University, as the winner of the CARL national award for Distinguished Service to Research Librarianship.

Published: 22 Jun 2004

MGMT IT announcement

As of Monday, June 14, the Faculty of Management will partner its information technology (IT) services with Information Systems and Technology Customer Services (ICS). We expect that through this joint effort the Faculty will receive a more effective and cost-efficient level of IT service.

Published: 11 Jun 2004

'Institutional Repositories: Revealing Our Strengths,' webinar cosponsored by SPARC and CARL

Hosted by McGill Libraries on Thursday, June 10, 3:00 to 4:00 pm, at McLennan Library Building, Street Level, Room MS24. Faculty are encouraged to attend. Please contact David [dot] McKnight [at] mcgill [dot] ca to register.

Published: 8 Jun 2004

Mission: Instructional

The Instructional Communications Centre is hard at work bringing more high-tech services to teachers.

Published: 13 May 2004