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Warning: Phishing email with password protected zip file circulating

An email is currently circulating with a password-protected .ZIP file as an attachment. A sample of this email is shown below.

Please delete this email immediately! It does NOT come from a McGill source.

Published: 12 Nov 2013

IT Services enhances classroom AV support

In Fall 2013, IT Services changed its approach to providing technological support to classrooms with the goal of improving the efficacy of our service. We now are able to dispatch 25 additional technicians (21 downtown and 4 at Macdonald campus), from 10 different locations (as opposed to one location on the downtown campus), to provide live assistance when the problem is not solvable through a telephone consultation.

Published: 8 Nov 2013

Antivirus Software Update: Trend Titanium Internet Security 2014

Trend Micro Titanium Internet Security 2014 is now available for Windows and Mac, for home use. This antivirus software is provided by McGill, free for full-time students, faculty and staff to install on their personal computers. Find information and instructions at: http://kb.mcgill.ca/it/antivirus  

Published: 30 Oct 2013

Warning: Phishing email with subject "WEBMAIL ACCOUNT UPDATE"

An email is currently circulating with the subject: "WEBMAIL ACCOUNT UPDATE". A sample of this email is shown below.  

Please delete this email immediately! It does NOT come from a McGill source.

Published: 29 Oct 2013

Change to Application/Renewal for McGill Username & Email for Affiliates process

In the past, non-McGill Staff who needed to access McGill IT Services had to print out a .pdf or .rtf form (Application/Renewal for McGill Username Credentials) and then email, fax, or mail it to IT Services. 

This paper form has been replaced with an online form, Application/Renewal for McGill Username & Email for affiliates. The form must be filled out by a McGill employee who is acting as sponsor for the affiliate. 

For more information, see:

Published: 17 Oct 2013

McGill email: .zip attachments containing .exe files will be quarantined

Due to the continued threat of Cryptolocker and other similar malware infecting computers on campus, all email messages containing .zip attachments with an executable (.exe) file will be flagged as spam and quarantined by the Anti-Spam Service. Emails that are quarantined are not delivered to your Inbox.

Published: 11 Oct 2013

IT Security Alert: Financial Aid Email Phishing Scam

A phishing attempt is circulating, with the Subject line: "Apply for Financial Aids", and Sender: "student [dot] aid [at] mcgill [dot] ca". A sample email is shown below.  

Please delete this email immediately! It does NOT come from a McGill source.

Published: 10 Oct 2013

Warning: CryptoLocker Virus infecting computers

Update - Friday, Oct 11, 2013:
To prevent the spread of CryptoLocker virus and other malware, McGill IT is quarantining all .ZIP attachments that contain .EXE files.

Published: 10 Oct 2013

Warning: Scam email entitled "Annual Form ..." contains virus attachment

An email is currently circulating with the subject: "Annual Form - Authorization to Use Privately Owned Vehicle on State Business" .  This message contains an attached .ZIP file that contains a virus.  If you receive this message, please delete it immediately

DO NOT open the attachment!

Published: 10 Oct 2013

uApply launched for graduate applicants for Fall 2014 term

We are pleased to announce that uApply launched for graduate applicants for the Fall 2014 term today, Tuesday, October 1st at 9 a.m. The new application is working well and will facilitate a smooth application process for prospective McGill students; however, during the testing phase of the latest version of uApply some issues were discovered affecting the system’s administrative functionality.

At present the following uApply features are unavailable:

  • Modify the admissions checklist of an applicant (ex: Add/remove document requirement
Published: 1 Oct 2013

Web Management System upgrade coming Fall 2013 - Spring 2014

McGill IT Services introduced the Drupal-based Web Management System (WMS) about 2 ½ years ago, giving us a cleaner, more modern and better structured system to support our 650+ websites.

Over the next few months we will be upgrading the software that runs our websites to Drupal version 7 so we can benefit from advances made by the Drupal open source community.

Published: 12 Sep 2013

Changes to the ICS Audiovisual Loans service – effective immediately

IT Customer Services (ICS) has made changes to the Audiovisual Equipment Loans service. The list of equipment available to lend has been restructured to better support McGill’s primary mandate of teaching/learning, research, administrative activities and directly-related activities.

Hours of operation for AV loans have also changed. See complete details at Audiovisual Equipment Loans. IT Services is happy to be able to continue providing this service to the McGill community. Your support is much appreciated.

Published: 23 Aug 2013

Instructors: Sign up for lecture recording before classes begin

Lecture recording is available in over 50 classrooms, including all of the large lecture halls. Many of these rooms include video as well as audio capture. This service allows students to review material that was covered in class at their own pace; students have told us they find it to be extremely helpful.

Published: 12 Aug 2013

Power and network outage on lower Downtown Campus

Monday, August 5, 4:56pm - Hydro Quebec has restored the power to all of campus. Wireless and wired network connectivity is fully functional.

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The lower Downtown Campus is currently experiencing a power outage and loss of wireless / wired network connectivity in some buildings. Hydro Quebec technicians are working on restoring power. Please check back here for further updates, or see Hydro Quebec's Twitter feed

Published: 5 Aug 2013

Access to Library Resources changing for hospital affliliates

As of July 1st, 2013, access to McGill electronic databases, e-journals and other e-resources is changing at McGill affiliated hospital sites in order to comply with the McGill University Library's licensing agreements.

If you are affiliated with McGill as a faculty or staff member, or as a resident or student, you will be asked to log in using your McGill username and password to access the library’s electronic resources.

Published: 19 Jun 2013