- it_services mcgill.ca/it
- it_services mcgill.ca/library
- it_services mcgill.ca/tls
- External
- Faculty
- Staff
- Students
RESOLVED: myMcGill portal is now available
The myMcGill portal is available but will continue to be monitored.
We thank you for your patience during this disruption of service.
ORIGINAL MESSAGE - 10:00 am
The myMcGill portal is currently down. The cause is being investigated.
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McGill Password - reset required
Please note McGill required all users to reset their McGill password by March 28, 10:30AM EDT. If not done, your password has been automatically reset and will need to be changed. Visit www.mcgill.ca/password to regain access to your account.
...Data Warehouse downtime, April 2 from 9am to noon
The Data Warehouse will be unavailable due to an upgrade on Sunday, April 2, 2017 from 9:00 am to approximately 12:00 pm (noon).
McGill Password - reset required
McGill is investigating unusual network activity. As a precautionary measure, we are requiring all system users to reset their McGill passwords. You have until March 28, 10:30AM EDT to make this change. For instructions on how to reset your McGill password, please visit www.mcgill.ca/password.
McGill IT Security Awareness: “IT Staff” – this week’s featured module
The SANS Video Library, a course offering in the McGill IT Security Awareness Training program, includes a set of short videos, newsletters, and links to resources concerning IT Security.
Check out this week’s featured module: “IT Staff”.
...Teams icon on Office 365 menu
The icon for Microsoft Teams has been added to the Office 365 waffle menu. Unfortunately, Microsoft Teams is not yet available for the educational market, so if you select this icon you will see a message indicating that you do not have access. It is unknown at this time whether Teams will be made available under McGill's license. We thank you for your understanding.
...Phishing scam: "1 New Message"
There is a phishing email circulating to users with the subject "1 New Message". This email prompts users to renew their McGill account information in order not to lose access to their email services. Users are asked to click on a fraudulent link to update their account information. See an example of this phishing message below.
...RESOLVED: McGill Marketplace unavailable
RESOLVED: The McGill Marketplace is now available. Original announcement, March 13: Due to system issues, the McGill MarketPlace is currently experiencing issues and is unavailable. We are working towards a resolution and apologize for the inconvenience.
Enhanced security on McGill Network
For the continual improvement to our network service, and to meet McGill’s evolving administrative and research security requirements, McGill IT Services will be increasing network filtering focused on threat protection. This increased security measure will restrict access to the following services, such that they may only be accessed from an authenticated VPN connection or from the McGill internal network:
...RESOLVED: Wired and wireless network unavailable at Brown Building due to flooding
Resolved - March 7, 10:20 am Network connectivity has been restored.
Original announcement - March 7, 10:00 am:Wired and wireless network connectivity are currently unavailable in the Brown Building due to a flood in the basement.
We apologize for the inconvenience. Check back here for status updates.
RESOLVED: Wired and wireless network unavailable at University Centre (Shatner) and McTavish buildings
Network access was restored in Peterson Hall, University Centre and other buildings on McTavish, as of early Tuesday morning, March 7.
Update - Monday, March 6, 2017 at 4:30 pm IT services has placed a battery in Peterson Hall to provide network access in the affected buildings until around 8:00 pm this evening. Tomorrow, when power in the University Centre is restored, netowrk connectivity should return to normal.
...Phishing scam: "Library Account"
There is a phishing email circulating to users with the subject "Library Account". This email prompts users to re-new their McGill account information in order not to lose access to library and other campus services. Users are asked to click on a fraudulent link to update their account information. See an example of this phishing message below.
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McGill IT Security Awareness: “Help Desk” – this week’s featured module
The SANS Video Library, a course offering in the McGill IT Security Awareness program, includes a set of short videos, newsletters, and links to resources concerning IT Security.
Check out this week’s featured module: “Help Desk”.
...Phishing scam: "Your McGill University account Expired...."
There is a phishing email circulating to users. It prompts users to re-new their McGill University account certificate and to click on a fraudulent link to update their record. See an example of this phishing message below.
...Security warning: Spam messages with offensive subject lines
Several spam emails containing offensive subject lines and no content in the actual email body have been reported.
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