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Phishing scam: "IT-Service Password Update" (not from McGill)

There is a phishing email circulating to McGill users, which tries to capitalize on our recent request for all users to reset their McGill Passwords. The email says "Your owa outlook Pass-word will expire...", and asks users to CLICK HERE, and enter their username and password to keep it active.

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Published: 7 Apr 2017

Phishing scam: "Re: Account Validation"

There is a phishing email circulating with a fraudulent PDF attachment. See an example of this phishing message below.

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Published: 4 Apr 2017

Enhanced security on McGill Antivirus

For the continual improvement to our IT security service, and to meet McGill’s evolving administrative and research security requirements, McGill IT Services will be upgrading the antivirus version available to LAN administrators to focus on improved threat protection. This increased security measure will enable the institutional version to leverage features already available in the home version provided to the McGill community.

Security benefits:

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Published: 4 Apr 2017

RESOLVED: Problem with Moneris credit card processing system

Update March 4, 2017 at 9:20 pm: The problem reported earlier this afternoon was resolved at around 7:00 pm. Moneris is back to normal.

Original announcement - March 4, 2017 at 4:30 pm The Moneris credit card processing system is currently unavailable. We are investigating the issue and hope to resolve it as quickly as possible.

We appreciate your patience and apologize for any inconvenience to you.

Published: 3 Apr 2017

McGill IT Security Awareness: “Senior Leadership” – this week’s featured module

The SANS Video Library, a course offering in the McGill IT Security Awareness Training program, includes a set of short videos, newsletters, and links to resources concerning IT Security.  

Check out this week’s featured module: “Senior Leadership”. 

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Published: 30 Mar 2017

Phishing scam: "Campus Health Issue Review"

There is a phishing email circulating to users. It prompts users to view or download a fraudulent PDF file about findings on campus health issues. See an example of this phishing message below. 

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Published: 29 Mar 2017

RESOLVED: myMcGill portal is now available

The myMcGill portal is available but will continue to be monitored.

We thank you for your patience during this disruption of service.

 

ORIGINAL MESSAGE - 10:00 am

The myMcGill portal is currently down. The cause is being investigated.

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Published: 28 Mar 2017

McGill Password - reset required

Please note McGill required all users to reset their McGill password by March 28, 10:30AM EDT. If not done, your password has been automatically reset and will need to be changed. Visit www.mcgill.ca/password to regain access to your account.

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Published: 28 Mar 2017

Data Warehouse downtime, April 2 from 9am to noon

The Data Warehouse will be unavailable due to an upgrade on Sunday, April 2, 2017 from 9:00 am to approximately 12:00 pm (noon).

Published: 23 Mar 2017

McGill Password - reset required

McGill is investigating unusual network activity. As a precautionary measure, we are requiring all system users to reset their McGill passwords. You have until March 28, 10:30AM EDT to make this change. For instructions  on how to reset your McGill password, please visit www.mcgill.ca/password.

Published: 23 Mar 2017

McGill IT Security Awareness: “IT Staff” – this week’s featured module

The SANS Video Library, a course offering in the McGill IT Security Awareness Training program, includes a set of short videos, newsletters, and links to resources concerning IT Security.  

Check out this week’s featured module: “IT Staff”. 

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Published: 20 Mar 2017

Teams icon on Office 365 menu

The icon for Microsoft Teams has been added to the Office 365 waffle menu. Unfortunately, Microsoft Teams is not yet available for the educational market, so if you select this icon you will see a message indicating that you do not have access. It is unknown at this time whether Teams will be made available under McGill's license. We thank you for your understanding.  

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Published: 15 Mar 2017

Phishing scam: "1 New Message"

There is a phishing email circulating to users with the subject "1 New Message". This email prompts users to renew their McGill account information in order not to lose access to their email services. Users are asked to click on a fraudulent link to update their account information. See an example of this phishing message below. 

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Published: 15 Mar 2017

RESOLVED: McGill Marketplace unavailable

RESOLVED: The McGill Marketplace is now available. Original announcement, March 13: Due to system issues, the McGill MarketPlace is currently experiencing issues and is unavailable. We are working towards a resolution and apologize for the inconvenience.

Published: 14 Mar 2017

Enhanced security on McGill Network

For the continual improvement to our network service, and to meet McGill’s evolving administrative and research security requirements, McGill IT Services will be increasing network filtering focused on threat protection. This increased security measure will restrict access to the following services, such that they may only be accessed from an authenticated VPN connection or from the McGill internal network:

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Published: 9 Mar 2017

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