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IT Alert: Several "Phishing" Emails

Be aware of fraudulent email messages warning that you are about to exhaust your usage allowance for Webmail. Please delete these emails and do not click on any links provided.

Published: 18 Jan 2011

IT Alert: Fraudulent "Phishing" Email

Please note that there is a fraudulent email message being circulated that requests you click on a link.

Published: 17 Jan 2011

myMcGill portal – During heavy traffic period, users may be redirected

During the add/drop/withdraw course period, we anticipate heavy traffic on the myMcGill portal. If the portal experiences problems due to this heavy usage, users will be redirected to a web page with links to all major IT services including Minerva, Email, myCourses, and more.

Published: 14 Jan 2011

Status Update: myMcGill portal issues due to high volume

Due to high volume of usage at the beginning of term, the myMcGill portal has been experiencing intermittent problems. To remedy this situation we have established a cap on the number of simultaneous connections permitted. If you try to log in when this cap is exceeded, you will be directed to the following web page: http://www.mcgill.ca/it/it-mcgill/when-mymcgill-unavailable

Published: 6 Jan 2011

UPDATE: Problems with myMcGill portal

There is currently a problem with the myMcGill portal. Please see the full announcement for details and status update. While the portal is unavailable, you can access IT Services using their direct links from the following web page: http://www.mcgill.ca/it/it-mcgill/when-mymcgill-unavailable

Published: 4 Jan 2011

Delays in receiving email from external senders

Due to a large volume of email sent to students via a McGill listserv, there was a delay in the delivery of messages originating from external senders this afternoon, between approximately 2:30 pm and 4:30 pm. The backlog is now cleared and email delivery should be back to normal.

Published: 3 Jan 2011

Welcome to IT Services for New Students

New to McGill? Learn about McGill's IT Services and attend an iCare workshop to set up your computer to access McGill's wireless network and other IT resources.

Published: 3 Jan 2011

RESOLVED - Problems with Minerva Reports

The problem with Minerva Reports was resolved around 2:45 pm.

Published: 22 Dec 2010

Problems with Minerva Reports starting at 12:50 pm

There is currently a problem with Minerva Reports. Technical teams are working to resolve the issue as quickly as possible. We apologize for the inconvenience.

Published: 22 Dec 2010

RESOLVED - problems with Banner, Minerva, myMcGill portal at 9:18 am

There was a problem with Banner, Minerva, and the myMcGill portal this morning. These services were unavailable from around 9:10 am to 9:18 am. They are functioning normally once again.

Published: 22 Dec 2010

New features for WMS sites

Starting Tuesday, December 21, several new features will be added to Web Management System (WMS) websites, including: a streamlined administrative interface, advanced layout options available through a drop-down selection, custom path feature to specify a custom path for a page, similar to the Page Title, recursive path generation to reflect the menu hierarchy even when a parent page is moved.

Published: 20 Dec 2010

Delay in delivering some incoming email sent today between 1 and 1:40 pm

Delivery of some incoming emails from external (non-McGill) sources, sent Friday Dec. 17, between 1 pm and 1:40 pm, may be delayed for up to 24 hours.

Published: 17 Dec 2010

RESOLVED - problems with Banner, Minerva, Data Warehouse, myMcGill portal

Problems with Banner, Minerva, the Data Warehouse and the myMcGill portal have been resolved and these services are once again available.

Published: 7 Dec 2010

Problems on Banner, Minerva, Data Warehouse, myMcGill portal

There is currently a problem that affects Banner, Minerva, the Data Warehouse and the myMcGill portal. These systems are currently unavailable. Technical teams are working to resolve the issue as quickly as possible. We apologize for the inconvenience.

Published: 7 Dec 2010

Reminder - McGill's Internet Dialup Access Services to be decommissioned on December 15, 2010

Reminder - DAS is being decommissioned on December 15, 2010.

Published: 6 Dec 2010