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For instructors: Walk-in demo and practice sessions for classroom equipment

McGill Information Technology Services will hold walk-in sessions to demonstrate classroom technology, such as projectors, microphones, document camera (overhead). These sessions will be held during the second week of classes, Tuesday Sept. 7th – Friday, Sept. 10th, between 7:30 am and 8:30 am, in several rooms on both Downtown and Macdonald campuses. Instructors are encouraged to attend.

Published: 3 Sep 2010

Wireless currently unavailable at Macdonald Engineering Building

Wireless coverage is currently unavailable at Macdonald Engineering building.

Published: 3 Sep 2010

McGill introduces a new Web Management System

McGill is in the process of introducing a new Web Management System for centrally supported websites under www.mcgill.ca.

Published: 2 Sep 2010

Resolved: Usage of Wordpress Media Icons available with workaround

The problem with Wordpress images, reported last week, has been resolved. You can now upload images normally.

Published: 1 Sep 2010

Telephone problem in Lyman Duff building

Telephone service is currently unavailable in Lyman Duff building.

Published: 30 Aug 2010

McGill Blogs, Publications and Podcasts Upgrade

McGill Blogs, Publications and Podcasts sites (http://blogs.mcgill.ca, http://publications.mcgill.ca and http://podcasts.mcgill.ca) will be unavailable on Wednesday, September 1, from 8:00 am to 10:00 am, due to a scheduled upgrade of the blog software, WordPress.

Published: 27 Aug 2010

Some Web Report Templates are not working

Update: Crystal Reports are now all up and running.

Published: 19 Aug 2010

McGill email problems for some users

Some users are experiencing problems accessing, sending or receiving emails on email clients and Outlook Web Access (OWA).

Published: 17 Aug 2010

McGill Security is only able to receive internal phone calls (from McGill telephone number)

McGill Security is only able to receive phone calls from McGill telephone lines. External callers are unable to call 514 398 3000. We apologize for the inconvenience.

Published: 16 Aug 2010

IT services currently down at two Macdonald residences

All IT services are currently down for Eco rez1 and rez2 at Macdonald Campus. We are investigating the problem and apologize for the inconvenience.

Published: 12 Aug 2010

UPDATE: Email access problems for Entourage, MacMail, iPhone

Some email users of Entourage, MacMail and iPhone may experience problems connecting to their accounts. For all platforms see the workarounds available in the article "Cannot access email on Entourage, MacMail and iPhone(http://knowledgebase.mcgill.ca/it/easylink/article.html?id=14740).

Published: 11 Aug 2010

Update: Email on myMcGill portal requires sign-on

After signing into the myMcGill portal and clicking on Mail, you will be prompted to sign in again to view your mail.

Published: 10 Aug 2010

Email problems for some users

As a consequence of the Exchange server maintenance that was performed early this morning, some Email accounts using POP or IMAP are currently unavailable. IT Services is working to resolve the issue and we apologize for this inconvenience. Please check back here for further updates.

Published: 10 Aug 2010

myMcGill portal - problems logging in

Currently, users may encounter error messages when attempting to log into the myMcGill portal. In this case, try again until you can log in successfully.

Published: 27 Jul 2010

Significant IT project in the works: Banner upgrade, Fall 2010

McGill IT Services is undertaking a major initiative to upgrade Banner — the University’s administrative system for student records, financial information and human resources data.

Published: 21 Jul 2010