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myFuture System Maintenance Downtime

myFuture will be unavailable on Friday, October 1, 2010 from 8:00am to 9:00 am for scheduled maintenance. We apologize for any inconvenience that this may cause.

Published: 24 Sep 2010

Public folders inaccessible for some users

Public folders may be inaccessible.

Published: 21 Sep 2010

New version of EVault mail archiving software - upgrade the MS Outlook plug-in now

A new release of EVault (version 9), the email storage and archiving software, is now available for McGill faculty, staff and affiliates. Administrative computers in units that have a Service Level Agreement (SLA) with ICS, will be upgraded automatically over the next two weeks. For home computers, and those not under SLA with ICS, you can install the plug-in from the IT Knowledge Base.

Published: 15 Sep 2010

Update: McGill Internet Performance Degraded, Internet Connection Unavailable in Residences

All internet traffic going to and from McGill may be affected by degraded performance, resulting in a slow connection. Internet in McGill Residences is currently unavailable. We are working on the problem and apologize for the inconvenience.

Published: 14 Sep 2010

"Unexpected error" when attempting to log in to myMcGill

Some users may get an "Unexpected error" when attempting to log in to myMcGill. Click the announcement to see more details...

Published: 10 Sep 2010

IT Alert: Fraudulent "Phishing" Email

Please note that there is a fraudulent email message being circulated.

Published: 9 Sep 2010

Internet Performance Degraded

McGill Internet performance may be degraded until further notice. We are working on the problem and apologize for the inconvenience.

Published: 7 Sep 2010

Lecture Recording System down in Leacock 26 and Strathcona Anatomy 2/36

The Lecture Recording System is currently unavailable in Leacock 26 and in the Strathcona Anatomy and Dentistry Building, room 2/36. Lecture recording is expected back in service for the end of the week.

Published: 7 Sep 2010

For instructors: Walk-in demo and practice sessions for classroom equipment

McGill Information Technology Services will hold walk-in sessions to demonstrate classroom technology, such as projectors, microphones, document camera (overhead). These sessions will be held during the second week of classes, Tuesday Sept. 7th – Friday, Sept. 10th, between 7:30 am and 8:30 am, in several rooms on both Downtown and Macdonald campuses. Instructors are encouraged to attend.

Published: 3 Sep 2010

Wireless currently unavailable at Macdonald Engineering Building

Wireless coverage is currently unavailable at Macdonald Engineering building.

Published: 3 Sep 2010

McGill introduces a new Web Management System

McGill is in the process of introducing a new Web Management System for centrally supported websites under www.mcgill.ca.

Published: 2 Sep 2010

Resolved: Usage of Wordpress Media Icons available with workaround

The problem with Wordpress images, reported last week, has been resolved. You can now upload images normally.

Published: 1 Sep 2010

Telephone problem in Lyman Duff building

Telephone service is currently unavailable in Lyman Duff building.

Published: 30 Aug 2010

McGill Blogs, Publications and Podcasts Upgrade

McGill Blogs, Publications and Podcasts sites (http://blogs.mcgill.ca, http://publications.mcgill.ca and http://podcasts.mcgill.ca) will be unavailable on Wednesday, September 1, from 8:00 am to 10:00 am, due to a scheduled upgrade of the blog software, WordPress.

Published: 27 Aug 2010

Some Web Report Templates are not working

Update: Crystal Reports are now all up and running.

Published: 19 Aug 2010