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McGill Software Site Upgrade, April 1, 11 am to 12:30 pm

McGill's Software Licensing site will be upgraded to a new version of the eStore on Friday, April 1, 2011. The new website interface offers a more streamlined process for ordering software. If you have a bookmark to the underlying E-Academy site you should replace it with www.mcgill.ca/software.

Published: 21 Mar 2011

Web Editors: REMINDER to request migrating your website to new Web Management System

REMINDER to McGill web site owners/managers: Have you requested to move your WPS website to the new Web Management System yet?

Published: 18 Mar 2011

NEW: Data Warehouse high availability - reduced downtime during refresh

For the past 10 years, the Data Warehouse has been taken off-line every night for approximately 90 minutes in order to be refreshed with live production data. Now the data refresh can be done in the background, resulting in only a 5-minute downtime at the beginning of the refresh and another 5-minute downtime upon completion. Read the full announcement for details.

Published: 14 Mar 2011

McGill’s Facilities and Space Management System (FAMIS) back up again

McGill's Facilities and Space Maintenance System (FAMIS) is now back up and running normally.

Published: 14 Mar 2011

myMcGill portal back to normal

The myMcGill portal site has been restarted and is now back to normal. It was inaccessible for approximately 1 hour between 10:15 am and 11:15 am this morning.

Published: 14 Mar 2011

Warning: Phishing email entitled "Update Your Account"

Be aware of fraudulent email messages entitled "Update Your Account" that are circulating at McGill. The email asks you to click an attachment that is a copy of a McGill sign-in form and then submit this data to an external site. Please delete this email immediately! Read the full announcement for details.

Published: 11 Feb 2011

Update: Network Performance Restored at Downtown Campus

Network performance has been fully restored at McGill’s downtown campus. Connections to the internet and within the McGill network will no longer experience any delays.

Published: 8 Feb 2011

McGill Network Performance Degraded – Downtown Campus

Users at McGill’s downtown campus may experience slow connectivity to the internet and within the McGill network.

Published: 8 Feb 2011

New Phishing Email: Subject "Dear Account Owner"

Be aware of fraudulent email messages warning that your email account may be deactivated unless you respond and provide personal information. Please delete these emails and do not click on any links provided.

Published: 31 Jan 2011

Email changes coming soon - what you need to do

In our ongoing efforts to provide the McGill community with the most up to date, secure and reliable email service possible, McGill IT Services will be implementing several changes over the coming weeks and months. Read more details and what you should do to prepare.

Published: 25 Jan 2011

Email: Some users experiencing slow login and performance

Some users are experiencing delays in logging in, sending and receiving email.

Published: 24 Jan 2011

IT Alert: Several "Phishing" Emails

Be aware of fraudulent email messages warning that you are about to exhaust your usage allowance for Webmail. Please delete these emails and do not click on any links provided.

Published: 18 Jan 2011

IT Alert: Fraudulent "Phishing" Email

Please note that there is a fraudulent email message being circulated that requests you click on a link.

Published: 17 Jan 2011

myMcGill portal – During heavy traffic period, users may be redirected

During the add/drop/withdraw course period, we anticipate heavy traffic on the myMcGill portal. If the portal experiences problems due to this heavy usage, users will be redirected to a web page with links to all major IT services including Minerva, Email, myCourses, and more.

Published: 14 Jan 2011

Status Update: myMcGill portal issues due to high volume

Due to high volume of usage at the beginning of term, the myMcGill portal has been experiencing intermittent problems. To remedy this situation we have established a cap on the number of simultaneous connections permitted. If you try to log in when this cap is exceeded, you will be directed to the following web page: http://www.mcgill.ca/it/it-mcgill/when-mymcgill-unavailable

Published: 6 Jan 2011