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- it_services https://www.mcgill.ca/it
Please note that there is a fraudulent email message being circulated.
McGill Internet performance may be degraded until further notice. We are working on the problem and apologize for the inconvenience.
The Lecture Recording System is currently unavailable in Leacock 26 and in the Strathcona Anatomy and Dentistry Building, room 2/36. Lecture recording is expected back in service for the end of the week.
McGill Information Technology Services will hold walk-in sessions to demonstrate classroom technology, such as projectors, microphones, document camera (overhead). These sessions will be held during the second week of classes, Tuesday Sept. 7th – Friday, Sept. 10th, between 7:30 am and 8:30 am, in several rooms on both Downtown and Macdonald campuses. Instructors are encouraged to attend.
Wireless coverage is currently unavailable at Macdonald Engineering building.
McGill is in the process of introducing a new Web Management System for centrally supported websites under www.mcgill.ca.
The problem with Wordpress images, reported last week, has been resolved. You can now upload images normally.
Telephone service is currently unavailable in Lyman Duff building.
McGill Blogs, Publications and Podcasts sites (http://blogs.mcgill.ca, http://publications.mcgill.ca and http://podcasts.mcgill.ca) will be unavailable on Wednesday, September 1, from 8:00 am to 10:00 am, due to a scheduled upgrade of the blog software, WordPress.
Update: Crystal Reports are now all up and running.
Some users are experiencing problems accessing, sending or receiving emails on email clients and Outlook Web Access (OWA).
McGill Security is only able to receive phone calls from McGill telephone lines. External callers are unable to call 514 398 3000. We apologize for the inconvenience.
All IT services are currently down for Eco rez1 and rez2 at Macdonald Campus. We are investigating the problem and apologize for the inconvenience.
Some email users of Entourage, MacMail and iPhone may experience problems connecting to their accounts. For all platforms see the workarounds available in the article "Cannot access email on Entourage, MacMail and iPhone(http://knowledgebase.mcgill.ca/it/easylink/article.html?id=14740).
After signing into the myMcGill portal and clicking on Mail, you will be prompted to sign in again to view your mail.