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- it_services https://www.mcgill.ca/it
McGill's Software Licensing site will be upgraded to a new version of the eStore on Friday, April 1, 2011. The new website interface offers a more streamlined process for ordering software. If you have a bookmark to the underlying E-Academy site you should replace it with www.mcgill.ca/software.
REMINDER to McGill web site owners/managers: Have you requested to move your WPS website to the new Web Management System yet?
For the past 10 years, the Data Warehouse has been taken off-line every night for approximately 90 minutes in order to be refreshed with live production data. Now the data refresh can be done in the background, resulting in only a 5-minute downtime at the beginning of the refresh and another 5-minute downtime upon completion. Read the full announcement for details.
McGill's Facilities and Space Maintenance System (FAMIS) is now back up and running normally.
The myMcGill portal site has been restarted and is now back to normal. It was inaccessible for approximately 1 hour between 10:15 am and 11:15 am this morning.
Be aware of fraudulent email messages entitled "Update Your Account" that are circulating at McGill. The email asks you to click an attachment that is a copy of a McGill sign-in form and then submit this data to an external site. Please delete this email immediately! Read the full announcement for details.
Network performance has been fully restored at McGill’s downtown campus. Connections to the internet and within the McGill network will no longer experience any delays.
Users at McGill’s downtown campus may experience slow connectivity to the internet and within the McGill network.
Emails sent to McGill from external sources are currently experiencing some delays in delivery. We apologize for the inconvenience.
Be aware of fraudulent email messages warning that your email account may be deactivated unless you respond and provide personal information. Please delete these emails and do not click on any links provided.
In our ongoing efforts to provide the McGill community with the most up to date, secure and reliable email service possible, McGill IT Services will be implementing several changes over the coming weeks and months. Read more details and what you should do to prepare.
Some users are experiencing delays in logging in, sending and receiving email.
Be aware of fraudulent email messages warning that you are about to exhaust your usage allowance for Webmail. Please delete these emails and do not click on any links provided.
Please note that there is a fraudulent email message being circulated that requests you click on a link.
During the add/drop/withdraw course period, we anticipate heavy traffic on the myMcGill portal. If the portal experiences problems due to this heavy usage, users will be redirected to a web page with links to all major IT services including Minerva, Email, myCourses, and more.