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UPDATE: BitDefender Threat Scanner – Error message

UPDATE: The resolution of this issue is in progress. More information will follow soon. Thank you for your ongoing patience.

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Published: 6 Feb 2018

RESOLVED: Problem accessing Lecture Recordings from myCourses

The problem reported earlier has now been resolved. Lecture recordings are once again accessible from myCourses.

Original announcement: There is currently a problem accessing lecture recordings from myCourses. Note that the actual recording of lectures is not affected, and all recordings should become available to students once the issue is resolved.

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Published: 19 Feb 2018

Data Privacy Cartoon Caption Contest

How clever are you when it comes to data privacy?

IT Services has a cartoon in need of a caption and we are hoping you can help! The cartoon is from the classic tale that most of us know: Cinderella. What most don’t know is what Cinderella’s story can tell us about data privacy.

IT Services is holding a contest open to all students, faculty and staff. We need your help to add a new spin to an old story. Who is speaking and what is being said? Well, that’s up to you.

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Published: 15 Feb 2018

Phishing scam: "McGill University [validate your email]"

A phishing scam is targeting the McGill community, with the subject "McGill University [validate your email ]". You are asked to click on a fraudulent link to update your Anti Virus and activate the shield.

Please DO NOT click on the link or reply to the message. Delete this email immediately! It does NOT come from a McGill source.

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Published: 12 Feb 2018

Speak up and shape the future of telecommunications at McGill!

   

Please take a few minutes to fill out the staff survey about telecommunications habits at McGill. 

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Published: 9 Feb 2018

New uPrint print drivers available for download on personal computers / laptops

IT Services recommends that you download the latest uPrint drivers on your personal computers / laptops.

Visit the IT Knowledge Base for instructions on how to manually install the drivers for your OS.

uPrint drivers for McGill-managed desktop computers/laptops will be deployed by your IT System Administrator.

For more information on the uPrint service, please see:

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Published: 29 Jan 2018

RESOLVED: Issues accessing some network drives on McGill's central file servers

UPDATE January 29th @ 11:40am: ISSUE HAS BEEN RESOLVED

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Original message:

Due to an issue with our file servers, some network drives are currently inaccessible. As a result, you may also experience issues trying to login to a computer on campus.

We are investigating the problem, and apologize for any inconvenience.

Published: 29 Jan 2018

Modern Authentication to be enabled in the cloud for Exchange and Skype for Business

At 9 AM on Friday January 19th, 2018, Modern Authentication will be enabled in the cloud for Exchange and Skype for Business. The impacts of this change are detailed below.

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Published: 18 Jan 2018

Phishing scam: "Your Pass-word will expire in 2 days"

A phishing scam is targeting the McGill community, asking you to click on a fraudulent link to keep your pass-word.

Please DO NOT click on the link or reply to the message. Delete this email immediately! It does NOT come from a McGill source.

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Published: 17 Jan 2018

Phishing scam: "Important Alert from McGill University Admin"

Update - Monday, January 8, 2018:

There is a phishing email targeting the McGill community, with the subject "Important Alert from McGill University Admin" and signature "Privacy Policy | Customer Support, Office 365 Mailbox Support Team". The message asks recipients to read important unread messages. Click the screenshot on the left to view an example of the message.

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Published: 8 Jan 2018

Phishing scam: "McGill University Report transactions"

A recent phishing scam is circulating with the subject "McGill University Report transactions". The body contains a link to OPEN FOLDER.

Please DO NOT click on the link or reply to the message. Delete this email immediately! It does NOT come from a McGill source.

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Published: 5 Jan 2018

Wrapping IT up for 2017 - A recap of IT initiatives over the past year

Changes and advances in technology allow McGill to continuously improve services to the university community while delivering efficiency and sustainable value. Whether it be to implement a new product, integrate systems, or develop in-house functionality, IT Services is proud to have collaborated on many of the university's major projects.

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Published: 5 Jan 2018

Phishing scam: "Urgent Notice"

A phishing scam is targeting the McGill community, asking recipients to click on a fraudulent link.

Please DO NOT click on the link or reply to the message. Delete this email immediately! It does NOT come from a McGill source.

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Published: 5 Jan 2018

RESOLVED: D2 experiencing issues

 

The issue affecting D2 is now resolved. 

 

ORIGINAL MESSAGE: 

Please be advised that users are presently unable to view, download, upload, import or edit documents through D2, McGill’s Document Management System. We are currently investigating the issue and are working towards a resolution.

Published: 3 Jan 2018

COMPLETED: uPrint is available following the upgrade

December 15, 2017: The uPrint service is once again available.

ORIGINAL MESSAGE: December 14, 2017:

The uPrint service will be unavailable due to an upgrade on Thursday, December 14 at 5 pm until Friday, December 15 at approximately 6 am.

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Published: 15 Dec 2017

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