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Resolved: Issue displaying McGill websites (www.mcgill.ca/...)

The issue reported earlier this morning has now been resolved.

Original announcement:
We are currently experiencing issues displaying pages on the McGill Web Management System.  If you navigate to various pages within www.mcgill.ca you may be redirected to a page named "install.php", which prompts you to "Select an installation profile" (see example image at left).  The problem occurs randomly on all browsers.

We are working to resolve this issue as quickly as possible and thank you for your p

Published: 20 Aug 2014

IT Security Alert: Phishing Scam - "ICT Service Desk"

A phishing attempt is circulating with the subject line: "ICT Service Desk". A sample of the email is shown below.

Please delete this email immediately! It does NOT come from a McGill source.

It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email. If you have already clicked on the link in this, email and submitted your personal information, you need to change your McGill Password as soon as possible.

Published: 19 Aug 2014

Free Microsoft Office 365 ProPlus software for students

Starting today, August 19, McGill students have free access to the latest version of Microsoft Office 365 ProPlus, which includes Word, Excel, PowerPoint and other Office apps. You may download and install it on up to five compatible personal devices, including PCs, Macs, iPhones, iPads, and Android smartphones and tablets.

As long as you’re a student at McGill University, you’ll be able to continue to use Office 365 ProPlus at no charge, and will receive automatic software updates.

IT Services will roll out additional features of Office 365 in future phases, including:

Published: 19 Aug 2014

IT Security Alert: Fraudulent email containing zip file attachment

A trojan is currently circulating in various email systems across the globe. Find a sample of the email below.

The email has a zip attachment and a subject line "New order 399749 from site."

If you receive this email DO NOT open the zip attachment, delete this email immediately! It does NOT come from a McGill source.

It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email.

Published: 18 Aug 2014

New uPrint prepaid card for faculty/department use

IT Services has introduced a new "uPrint Prepaid Guest Card" to be used by faculties or departments who wish to provide their casual staff or visitors with a prepaid card for the uPrint service. They are available in fixed amounts of $30 and $50 (tax included).

Published: 11 Aug 2014

IT Security Alert: Phishing Scam - "Login Error Detected"

A phishing attempt is circulating with the subject line: "Login Error Detected". Two samples of the email are shown below.

Published: 7 Aug 2014

Microsoft Office 365 coming in August for all McGill students

If you’re a McGill student, in August you’ll have free access to download and use Microsoft Office 365 ProPlus on your PC, Mac, or iPad.  

The Office 365 ProPlus subscription license for students includes:

Published: 31 Jul 2014

IT Security Alert: VoiceMail Phishing Scam - Several attempts are circulating with an attached .zip file

Several phishing attempts are circulating from different senders with different file attachment names. A sample email has the subject line: "You have received a new VoiceMail". Find a sample of this email below.

Please delete any suspcious email immediately! They do NOT come from a McGill source.

It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email.

Published: 24 Jul 2014

McGill has a new, more secure VPN

McGill IT Services has introduced a new Virtual Private Network (VPN) to allow McGill faculty, staff and students access to internal McGill systems and resources from outside the McGill network.  This VPN, securevpn.mcgill.ca, uses the more secure SSL protocol and replaces inside.mcgill.ca, which uses the "Point-to-Point Tunneling" protocol.

Published: 17 Jul 2014

Want a longer McGill Password? No problem!

As of 5pm on Wednesday, July 16, IT Services implemented an increase in the length of the McGill Password.

Instead of being restricted to EXACTLY 8 characters in length, you can now create a password that is 8 to 18 characters in length.

Published: 16 Jul 2014

IT Security Alert: Phishing Scam - "IT Maintenance Schedule"

A phishing attempt is circulating with the subject line: "IT Maintenance Schedule". A sample of the email is shown below.

Please delete this email immediately! It does NOT come from a McGill source.

It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email. If you have already clicked on the link in this, email and submitted your personal information, you need to change your McGill Password as soon as possible.

Published: 15 Jul 2014

IT Security Alert: Phishing Scam - "Re-validate your e-mail account"

A phishing attempt is circulating with the subject line: "Re-validate your e-amil account". A sample of the email is shown below.

Published: 15 Jul 2014

WebCT access ending for Summer 2010 and earlier

Since the new myCourses learning management system was introduced in Summer 2012, the legacy LMS (WebCT) is being phased out. Note that Friday, September 26, 2014 will be the last date to request access to courses from Summer 2010 and earlier.

Students and instructors can continue to request access to WebCT for courses offered from Fall 2010 to Winter 2012 for another two years. The WebCT system will be fully shut down on September 30, 2016.

Published: 14 Jul 2014

IT Security Alert: Phishing Scam about reaching your mailbox storage

A phishing attempt about reaching your mailbox storage is circulating. A sample of the email is shown below.

Please delete this email immediately! It does NOT come from a McGill source.

It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email. If you have already clicked on the link in this, email and submitted your personal information, you need to change your McGill Password as soon as possible.

Published: 10 Jul 2014

Implications of Canada’s new Anti-Spam Law

To conform with Canada’s new Anti-Spam Legislation (CASL), coming into effect July 1, 2014, McGill IT Services is increasing efforts to reduce the risk of spam on our mailing lists. We have tightened the regulations on the two types of email distribution lists currently supported.

1) LISTSERV mailing lists are those with addresses of the form xxx [at] lists [dot] mcgill [dot] ca.

Published: 2 Jul 2014