Phishing scam: "Please Upgrade Your McGill University Account"


There is a phishing email circulating to users. The email asks users to upgrade their McGill university mailbox settings by clicking on a fraudulent link. See an example of this phishing message below.

Please DO NOT click on the link or reply to the message. Delete this email immediately! It does NOT come from a McGill source.

This email is a fraudulent attempt to gain access to your personal information. If you have already clicked on the link in this email and submitted any personal information, you should change your McGill Password as soon as possible. See the McGill Password Reset Checklist for instructions.

If you have received a phishing email or suspect that you have, please itsupport [at] (contact the IT Service Desk) immediately to report the phishing attempt.

Quick links:

Example of this phishing message:

April-07-17 6:56 AM

From: McGill University Customer Care <fraudulent email address>

Subject: Please Upgrade Your McGill University Accoun


Hello To McGill University Account Owner,

This message is  from McGill University Mailbox Administrator Messaging Center to all email account owners. We are currently carrying out scheduled maintenance, upgrade of our web mail service and we are changing our mail host server, as a result your original password will be reset. We are sorry for any inconvenience caused.

To complete your Account- McGill University  webmail email account settings, you must fill our verification form immediately and provide the information requested. To SAVE your contacts and documents in your Mailbox, you are requested to click and fill in the verification accurately.


To Upgrade Your McGill University  Mailbox settings <fraudulent link>

Failure to do this will immediately render your email address deactivated from the Database- McGill University  Administrator Webmail Network.

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