McGill’s IT Knowledge Base now has a new URL: http://kb.mcgill.ca.
As always, www.mcgill.ca/it provides direct links to the IT Knowledge Base, which offers a complete range of information related to campus IT services. But starting this week, a version upgrade gives the IT Knowledge Base a new look and back-end improvements that will allow greater integration with the McGill website.
If you have any feedback, we want to hear it. Please send us your thoughts via the Comments/Feedback button at the top of the IT Knowledge Base.
Note regarding IT Knowledge Base links: If you are an instructor using myCourses or a McGill website manager or editor and you have content that links to the IT Knowledge Base, please note that the URLs to the IT Knowledge Base are different. Check this document for permanent links to IT Service Descriptions and other frequently used articles.
If you have links to IT Knowledge Base articles that are not listed in the document please contact ICS Service Desk (support.ist [at] mcgill.ca) and they will be able to tell you the new URL you can now use.
Hint: The generic format of the URL will be: http://kb.mcgill.ca/it/easylink/article.html?id=1935 (where 1935 is the new article number in the new IT Knowledge Base).