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McGill Password reset, Staff Directory and other services unavailable on Apr 25 - 26

25Apr201521:30
to
26Apr201512:00

Due to scheduled maintenance from Saturday, April 25, at 9:30pm to Sunday, April 26, at 12:00pm, McGill Passwords will not be able to be created or reset, either through Minerva, the Change McGill Password link on

McGill Password Security Questions (PSS) was decommissioned on February 23

As part of an ongoing effort to streamline services, the McGill Password Security Questions (PSS) tool was decommissioned on Monday, February 23. While this tool was initially launched with the goal of providing additional security questions and password reset functionality to our end-users, it essentially duplicated options that were already available in Minerva and caused user confusion.

Published: 5Mar2015

Password Security Questions / Reset Unavailable

As of February 23, 2015, the McGill Password Security Questions tool is no longer available for use.

If you have arrived at this page because you are attempting to change your McGill Password Security Questions or reset your McGill Password, you will need to access Minerva using one of the following options:

Faculty and Staff: McGill will double your password if you didn't already change it

As previously announced in the McGill Reporter and on this site, IT Services will be doubling your McGill Password if you have not yet changed it since asked in May. Once your password is doubled, when you log in to any McGill system or computer with your McGill Username and Password (e.g. email, wireless, VPN, myCourses), you will have to type out your password twice.

Published: 30Oct2014

Students: did you change your McGill Password after Heartbleed?

If you didn't change your McGill Password after the Heartbleed vulnerability was announced earlier this year, we strongly encourage you to do so. Take advantage of the increased password length and create a more secure McGill Password without delay!

Instead of being restricted to EXACTLY 8 characters in length, you can now create a password that is 8 to 18 characters in length.

Published: 5Sep2014

Want a longer McGill Password? No problem!

As of 5pm on Wednesday, July 16, IT Services implemented an increase in the length of the McGill Password.

Instead of being restricted to EXACTLY 8 characters in length, you can now create a password that is 8 to 18 characters in length.

Published: 16Jul2014

McGill Password Reset FAQs

The list below covers some Frequently Asked Questions that users have asked when changing a McGill Password.

I use a resource account, can I change its password?

Only the sponsor/owner of a resource account can change the password. If that's you, then use Reggie to make the password change (follow the instructions in the FAQ below).

Alumni: reset your McGill Password

Back in April, you may have heard of the Heartbleed vulnerability and its potential impact on McGill. All of McGill’s central IT systems have been evaluated, and updates were applied where needed. Since it is always a good practice to periodically change passwords, we encourage you to reset your McGill Password at this time. 

Published: 14May2014

Heartbleed: reset your McGill Password

In April, we emailed you about the Heartbleed vulnerability and its potential impact on McGill. All of McGill’s central IT systems have been evaluated, and updates were applied where needed. As a final precaution, we strongly encourage you to change your McGill Password without delay

If you are a McGill staff member, you are required to change your password.

Published: 14May2014

System maintenance on June 4 at 8:30am will affect some services

4Jun201308:30
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08:45

There will be a system maintenance on Tuesday, June 4th at 8:30am which will affect the following services for a duration of approximately 5 minutes: