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Classroom Audiovisual Support

IT Services enhances classroom AV support

Fri, 2013-11-08 13:26
Support calls for classroom AV equipment

In Fall 2013, IT Services changed its approach to providing technological support to classrooms with the goal of improving the efficacy of our service. We now are able to dispatch 25 additional technicians (21 downtown and 4 at Macdonald campus), from 10 different locations (as opposed to one location on the downtown campus), to provide live assistance when the problem is not solvable through a telephone consultation.

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Source Site: /it