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NBUSPARTAN Backup System downtime Aug. 10 at 4am to 1pm


An upgrade will be done on the NBUSPARTAN Backup System Wednesday, August 10 from 4 am to 1 pm. No backups or restores for the backup system will be permitted during the maintenance window.

McGill Software site unavailable Wednesday, August 10 from 7am to 9am


The McGill Software site (www.mcgill.ca/software) will be unavailable due to maintenance on Wednesday, August 10, 2016 for approximately 2 hours starting at 7 am

Phishing email: "Campus Police Bomb Alert for all Mcgill.Ca"

There is a fraudulent email circulating with the subject: "Campus Police Bomb Alert for all Mcgill.Ca". It contains links to a malicious site that looks identical to the Outlook Web App login page. The URL in the link has been blocked and is now inaccessible from within the McGill network; however recipients off campus must beware.

Published: 25Jul2016

Telephony maintenance tonight affects external calls


Maintenance will be performed on McGill's telephony system on July 21, 2016 starting at 8:00 pm and ending around 10:00 pm.

Resolved: Some users unable to access McGill websites (www.mcgill.ca/..)

Status update
July 21, 2016, 1:34 pm: McGill websites now appear to be functioning normally, but we will continue to monitor them for any issues.


When trying to access McGill websites, you may find that pages load slowly, don't load completely, or get a "mcgill.ca is over capacity" error message.

IT Services is investigating the issue. We apologize for the inconvenience.

Published: 21Jul2016

New Forms feature available in Office 365

Microsoft has just released a Forms feature, available from the Office 365 portal at https://portal.office.com. It is currently being deployed across all Office 365 accounts, so you may have to wait a day or so to see the Forms icon from the waffle menu.

Published: 19Jul2016

Phishing scam: "Subject: ICT Technical Support"

There is a phishing email circulating with content relating to the migration of email accounts into "Outlook Web App 2016". It contains the words "ICT Technical Support" and the message requests that the recipient click on a link and log in to migrate.

Published: 14Jul2016

myMcGill portal downtime Friday, July 8, from noon to 1:00 pm


The myMcGill portal will be unavailable for approximately 1 hour on Friday, July 8, from 1:00 pm to 2:00 pm.

Documentum Content Management System (Centerstage/ Webtop/ InputAccel) maintenance tonight, June 20, 9-10 pm


Please note that the Documentum Content Management System, which underlies CenterStage, Webtop and InputAccel applications, will be unavailable tonight Monday, June 20, from 9:00 pm to 10:00 pm for maintenance.

Wireless network maintenance and certificate update


Please note that there will be an update to McGill's wireless certificate on Thursday morning, June 16 at 5:00 am.