Please note that VPN access will be unavailable Thursday, April 6, from 6:00 am to 6:15 am, due to an upgrade. VPN sessions already in progress should not be affected. Those experiencing authentication errors should try reconnecting after the scheduled interruption.
Minerva will be unavailable at 5 pm on Friday, May 6, for a period of about 15 minutes. We appreciate your patience.
Ability to Change McGill Password unavailable Friday, Feb. 22, 10:00 pm, to Saturday, Feb. 23, 8:00 pm
Please note that the Change McGill Password feature will be disabled in the myMcGill portal and Minerva Personal menu from Friday, February 22, 10:00 pm, until Saturday, February 23, 8:00 pm, due to system maintenance. We apologize for this inconvenience.
There are network connectivity problems in Solin Hall and the MUHC due to a minor landslide outside the McIntyre Medical Building, resulting in a fibre cable break. Connectivity should be restored later this afternoon. We will update you as more details become available.
Banner, McGill's database, is now operating after an extensive upgrade. After a weekend downtime, both Minerva, the University's self-service administrative system, and INB, Internet Native Banner for administrative staff, are up and running.
The University portal, myMcGill, continues to experience intermittent problems. Unstable data in the database is causing some problems for users logging into myMcGill today. Please try again later if you have difficulty signing in. The problem is being investigated.
New students should note that they will not be able to set up and use their McGill email account until the next business day after they register.
We are experiencing problems with Call Pilot Voice mail this morning (Tuesday, Oct. 16, 2007). The system will be restarted and should be fully restored later this morning.
Due to technical problems on a central file server (FS1 cluster), users may have experienced problems accessing very large files (e.g., greater than 50 MB) the morning of January 31, from 08h15 to 09h45. In addition, some departmental folders were not accessible that morning from 07h15 to 07h45. The source of the problem has been identified and resolved, and central file services have since been functioning normally.
Please note that the Anti-Spam Quarantine Web site (http://yourspam.mcgill.ca) will be unavailable on Wednesday, May 31, from 7:30 am to 8:00 am, due to maintenance. Email delivery is not affected and will continue to function.