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Email delivery problems

Tue, 2005-03-22 15:00

The University is currently experiencing a campus-wide email distribution problem. Some users may experience a slowdown of mail delivery. We are working on resolving this problem and will inform you as information becomes available.

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Telephone problem at Macdonald campus

Tue, 2008-02-12 12:00

There is currently a telephone problem at MAC campus -- no one can make or receive calls. Representatives from Network and Communications Services (NCS) are looking into the issue. Check this site for updates.

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Banner Data Warehouse downtime

Wed, 2007-08-01 10:00

The Data Warehouse will be unavailable from 10 pm, Thursday, August 2, until 10 pm, Sunday, August 5, due to system maintenance. During this period, it will not be possible to generate reports or queries from the Data Warehouse. Nakisa will also be affected by this downtime.

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REMINDER: New McGill Wireless Network - mandatory NetConnect upgrade

Wed, 2006-10-11 16:00

As previously announced, Windows users will need to upgrade to the new McGill Wireless NetConnect v2 dialer by mid-morning tomorrow (October 12, 2006).

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REGGIE, CallCentre and WebTools unavailable this weekend

Tue, 2006-04-25 01:00

Please note that the REGGIE IT Services Account manager, CallCentre, CFI WebTools and other Web services such as ELMS and Guest Network Account creation will be unavailable from Saturday, April 29, at 10:00 pm to Sunday, April 30, at 10:00 am, due to an upgrade.

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Free DAS for ALL academic staff

Mon, 2005-06-13 12:00

Announcement on behalf of the Interim Provost and CIO, Anthony C. Masi: Effective 16 June 2005, Dialup Access Services (DAS) will be provided free of charge to all academic staff. The provision of free DAS removes the previous restrictions of only four free hours for academic staff and free monthly use only for instructors who used DAS to access WebCT. For full details regarding this new amendment and all applicable conditions, please see the NCS DAS policy page. For questions regarding these changes, please contact ICS Customer Support (online) or by phone at 514-398-3398.

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Anti-Spam Quarantine website "yourspam" unavailable Wednesday morning

Mon, 2008-03-31 12:00

Due to maintenance, McGill's Anti-Spam Quarantine website, "yourspam" will be unavailable on Wednesday morning, April 2, 2008 for approximately 90 minutes starting at 7:30 a.m. Email will continue to function properly, including the quarantine functionality, during this scheduled maintenance.

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Accessing Exchange via OWA is problematic

Tue, 2007-10-02 12:00

There is currently a problem with access to Exchange via Outlook Web Access (OWA) or as an IMAP client.

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Emergency WebCT restart - Jan 16, 2:15 pm

Tue, 2007-01-16 12:00

WebCT service will be unavailable from 2:15 pm to 2:45 pm.

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My CallPilot service unavailable Friday morning

Wed, 2006-05-17 01:00

Please note that the My CallPilot unified messaging service (http://mycallpilot.mcgill.ca) will be unavailable on Friday, May 19, from 8:00 am to 9:30 am, due to an upgrade. The CallPilot voice messaging system is not affected and will continue to function.

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