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CallPilot problem

Tue, 2006-06-06 15:30

We are currently experiencing a problem with CallPilot.

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Minerva monthly downtime - May

Wed, 2005-05-18 12:00

10 pm Sat., May 21, 2005 to 10 am Sun., May 22, 2005.

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Network connectivity problems at Solin Hall and the MUHC

Mon, 2007-09-17 09:00

There are network connectivity problems in Solin Hall and the MUHC due to a minor landslide outside the McIntyre Medical Building, resulting in a fibre cable break. Connectivity should be restored later this afternoon. We will update you as more details become available.

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POPS server and Crystal Reports server now available

Tue, 2006-08-22 14:00

The server for Crystal Reports Server edition and POPS is now fully operational with no loss of data.

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Nakisa downtime extended

Mon, 2005-08-29 08:30

The Minerva Nakisa Organization Chart system will be unavailable from Tuesday, August 23 at 5:00 pm until Monday, September 6 at 9:00 am, for an upgrade to provide security enhancements. Nakisa users will receive instructions on using new features via email.

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Telephone systems fully restored

Tue, 2007-10-16 12:00

The telephone system problems experienced earlier today have been corrected and the phone system was fully restored as of 12:15 this afternoon. Thank you for your patience.

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MyCallPilot unified messaging service unavailability

Fri, 2006-09-22 10:30

Please note that the MyCallPilot unified messaging service (http://mycallpilot.mcgill.ca) will be unavailable on Tuesday, September 26, from 20h00 to 22h00, due to maintenance. The CallPilot voice messaging system is not affected and will continue to function. McGill NCS apologizes for the inconvenience caused.

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New INB information site for Banner users

Mon, 2006-01-16 16:00

Please visit the new Minerva (Banner) for administrative staff website.

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Call Centre problems resolved

Tue, 2007-12-04 12:00

Earlier problems with certain phone extensions caused by a network outage at the Mac campus datacentre (affecting the following systems: Accounting and Operations call centres, Wireless, Meridian Mail and other Network and Telephony systems) was resolved around 11:40 a.m.

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Recent anti-spam service problems resolved

Wed, 2007-01-24 09:00

Please note that during an effort to improve our anti-spam services, some users may have seen an increase in spam email in their inboxes from yesterday, January 23, at 11h00 to this morning, January 24, at 10h00. The source of the problem has been identified and resolved, and anti-spam services have since been functioning normally. McGill NCS apologizes for the inconvenience caused.

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