Please note that wireless access will experience intermittent downtimes (about five minutes each) on Monday, September 11, from 06h00 to 07h00, due to system maintenance. If you encounter any authentication errors during this period, try reconnecting after a short wait. Wireless sessions already in progress should not be affected. McGill NCS apologizes for the inconvenience caused.
The LISTSERV service will be unavailable on Wednesday, March 1, from 6:30 am to 7:00 am while an upgrade is being done. All submissions to LISTSERV will be queued and processed upon completion of the upgrade.
The File and Printer server in the Faculty of Management is currently down. Users cannot access their files on the I: drive and cannot print. We will update you as more information becomes available.
Network and Communications Services is pleased to announce a new long distance rate plan for McGill employees.
Please note that users of McGill's wireless network may be disconnected at 6 am on Monday, July 16, while network maintenance is performed. You should be able to reconnect within 5 minutes. NCS apologizes for any inconvenience this may cause.
WebCT Vista is now available after the weekend update. Please see the WebCT web page for sign-in instructions.
Please note that the CallPilot voice messaging service will be unavailable on Monday, April 17, from 7:00 am to 7:30 am, due to an upgrade.
Please note that E-mail For Life (ELF) will be unavailable on Thursday, June 2, 2005 from 1:30 pm to 2:00 pm, due to a maintenance procedure. Incoming mail for ELF users will be queued and delivered when service is restored.
Warning: Scam email phishing for your personal information: Please delete immediately. Please note that an email asking for personal information such as McGill Username and Password, and possibly your Date of Birth, has been sent to many users. It may also threaten to delete one of your McGill accounts if you do not reply with the information. This email does NOT come from a McGill source -- it is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email. If you receive this email, please delete it immediately. If you have already replied to this email and sent your personal information, you need to reset your McGill Password and Minerva PIN (and any other passwords that relate to your Date of Birth) as soon as possible. Instructions for changing your McGill Password and Minerva PIN can be found in the McGill IT Knowledge Base and also by clicking HELP on the Minerva Login screen.
On Thursday, at around 11:30 am, we encountered a problem with some of our network switches, which are connected to several central servers. When the switches were rebooted, connectivity to the servers was lost, and this may have prevented some users from accessing their emails and network files. The servers and their associated services were restored to normal by 12:15 pm. We apologize for any inconvenience you may have experienced.