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Minerva monthly downtime - May

Wed, 2005-05-18 12:00

10 pm Sat., May 21, 2005 to 10 am Sun., May 22, 2005.

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E-payment service unavailable early Sunday morning, February 24

Thu, 2008-02-21 12:00

The McGill e-payment service for processing all Internet-based credit card payments, such as those associated with applications for admission to McGill or McGill-licensed software (ELMS), will be unavailable Sunday, February 24, from 4:00 to 7:00 am.

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Telephone service disruption this Saturday

Fri, 2007-08-24 12:00

The McGill telephone service will be interrupted this Saturday, August 25.

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University's upgraded information systems have arrived

Mon, 2006-11-13 10:30

Banner, McGill's database, is now operating after an extensive upgrade. After a weekend downtime, both Minerva, the University's self-service administrative system, and INB, Internet Native Banner for administrative staff, are up and running.

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McGill portal database login errors

Wed, 2006-05-03 10:30

The University portal, myMcGill, continues to experience intermittent problems. Unstable data in the database is causing some problems for users logging into myMcGill today. Please try again later if you have difficulty signing in. The problem is being investigated.

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PO-BOX email unavailable Sunday, July 31 night to Monday, Aug. 1 morning

Thu, 2005-07-14 11:00

Please note that email on the po-box server (@po-box.mcgill.ca) will be unavailable beginning Sunday, July 31, 2005 at 22h00 until 8h00 Monday, August 1, 2005 while maintenance is being done. Incoming messages will be queued and delivered once the system is back up.

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Power restored to Meakins-Christie

Thu, 2007-10-04 13:00

Power has been restored to the Meakins-Christie building (2636 St. Urbain), after a power shut-down by Hydro-Québec this morning. Network connections in the building should be back to normal.

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Anti-Spam Quarantine Web site unavailable Wednesday morning

Mon, 2006-05-29 01:00

Please note that the Anti-Spam Quarantine Web site (http://yourspam.mcgill.ca) will be unavailable on Wednesday, May 31, from 7:30 am to 8:00 am, due to maintenance. Email delivery is not affected and will continue to function.

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Class Photos on Minerva currently unavailable

Wed, 2005-09-28 14:30

Class Photos on Minerva will not be available for the remainder of the day due to technical difficulties.

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Service Pack 2 installation on Windows XP machines not recommended at this time

Tue, 2004-09-14 14:30

ICS does not recommend that our users install Service Pack 2 on Windows XP machines at this time. Resolutions to SP2 problems are still being sought. Updates on the situation will be posted as more information becomes available. Meanwhile ICS, in collaboration with faculty and department LAN administrators, is compiling some of the most recent problems encountered as a result of SP2 installation.

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