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Resolved: Problem with telephone system - no external service

Status update - 8:40 am Monday, May 2, 2016
McGill IT Services wishes to inform you that call routing to and from external networks (inbound calls and outbound calls) was down on May 1st 2016 from 8AM to 10PM due to a major system failure of our telephony service provider Telus. The issue did affect multiple organizations and clients in various regions (greater Montreal area and other locations) and has now been declared as permanently fixed by Telus.

Published: 1May2016

Security warning: Phishing & malicious attachments

A series of phishing emails, some with malicious attachments, have been reported. Samples are shown below.

Please DO NOT click on any links or open any attachments, or reply to the message. Delete this email immediately! It does NOT come from a McGill source. 

If you have already opened the attachment, you should contact your IT Administrator immediately! If you don't know who your IT Administrator is, contact the IT Service Desk.

Published: 27Apr2016

Phishing scam: "Email Alert from: McGill University Admin"

A phishing email has been reported with the subject "Email Alert from: McGill University Admin". It is signed from Web Administrators McGill University, and urges the recipient to click a link to upgrade their email account. A sample of the email is shown below.

Published: 20Apr2016

Wireless network maintenance: Monday, April 11

11Apr201604:30
to
07:00

Maintenance will be performed on the campus wireless network, including the REZ network on Monday, April 11, 2016 from 4:30 am to 7:00 am.

Wired & wireless disruption 6:30am April 6 in Wong & Rutherford

6Apr201606:30
to
06:45

There will be a 10 minute loss of connectivity for all wired and wireless connections in the Wong and Rutherford buildings on Wednesday, April 6 at 6:30am for around 10 minutes.

Phishing scam sent to University-Elections list: Apple iTunes Mail

A phishing email was sent to the UNIVERSITY-ELECTIONS Listserv. It seems to comes from Apple, and asks the recipient to verify their login information.

<<- Click to enlarge sample screenshot.

Published: 4Apr2016

uApply (Graduate Admissions System) maintenance - September 28

28Sep201616:00
to
18:00

The uApply system will undergo a scheduled maintenance operation Wednesday, September 28, between 4 pm and 6 pm. The system will be unavailable during this period. 

uApply (Graduate Admissions System) maintenance - September 21

21Sep201616:00
to
18:00

The uApply system will undergo a scheduled maintenance operation Wednesday, September 21, between 4 pm and 6 pm. The system will be unavailable during this period. 

uApply (Graduate Admissions System) maintenance - September 14

14Sep201616:00
to
18:00

The uApply system will undergo a scheduled maintenance operation Wednesday, September 14, between 4 pm and 6 pm. The system will be unavailable during this period. 

uApply (Graduate Admissions System) maintenance - September 7

7Sep201616:00
to
18:00

The uApply system will undergo a scheduled maintenance operation Wednesday, September 7, between 4 pm and 6 pm. The system will be unavailable during this period. 

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