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McGill telephone problem update

Fri, 2006-09-22 09:00

Please note that the technical difficulties with the McGill telephone service, reported on September 18, continue to persist, affecting about 80 telephone connections. Voice mail users are reminded that they can still access their mailboxes from other working telephones by dialing local 8227. The problems are expected to be resolved by the middle of next week. McGill NCS apologizes for the inconvenience caused.

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CallPilot service maintenance on Saturday, April 8, morning

Wed, 2006-04-05 01:00

Please note that the CallPilot voice messaging service will be unavailable on Saturday, April 8, from 7 am to 10 am, due to maintenance. During this period, callers will not be able to leave voice messages for anyone, nor will voice mail users be able to retrieve their messages. Callers will be connected to a special temporary information message that will disappear as soon as the system maintenance is completed. No user messages, greetings or configurations will be affected. All autoattendant systems will be rerouted to a back-up system, and all menu applications will be rerouted to a special message providing emergency access information.

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This is an email virus -- 'Re: Your Email Account is Suspended For Security Reasons'

Mon, 2005-05-16 12:00

Please be advised that there is a new email virus that says "Re: Your Email Account is Suspended For Security Reasons." The email sender could be from webmaster, Postmaster or Hostmaster @mcgill.ca with a message to open an attached form. The University is not locking your email account. For your safety, do not open the email attachment, just delete the email message.

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Minerva and Banner currently unavailable

Mon, 2008-02-25 12:00

Minerva and Banner are currently unavailable. Also, when signing into McGill web pages, only your McGill Username and Password combination is accepted. We apologize for the inconvenience while we investigate the problem.

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myMcGill portal unavailable

Mon, 2007-09-17 12:00

Please note that the myMcGill web portal is currently unavailable. We will keep you informed of any status changes. See details for alternative access links.

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Access McGill services directly outside myMcGill (web portal)

Thu, 2006-12-21 09:00

When the University web portal (myMcGill) experiences short interruptions of service, you can access some services directly at the following links:

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Minerva monthly downtime - May

Fri, 2006-05-12 12:00

10 pm Sat., May 20, to 10 am Sun., May 21.

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PO-BOX mail server unavailability 11JUL05

Thu, 2005-07-07 08:00

Please note that the PO-BOX mail server (po-box.mcgill.ca) will be unavailable on Monday, July 11, 2005 from 8:00 am to 8:30 am, due to a maintenance procedure. Incoming mail for PO-BOX users will be queued and delivered when service is restored.

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Voice mail problems resolved

Tue, 2007-10-16 10:00

The Call Pilot Voice mail problem that was experienced this morning was fixed around 10:08 a.m.

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Network connectivity problems this Monday afternoon

Mon, 2007-02-05 01:00

Due to technical problems with one of our servers, users may have experienced problems connecting to the McGill network early this Monday afternoon, February 5, between 13h00 and 14h00. The source of the problem has been identified and resolved, and network connectivity has since been functioning normally.

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