"For your information" is the newsletter of the Office of the CIO. Its debut issue is online and features news on teaching technologies, identity management, IT training and other innovative best practices at McGill.
Please note that the MyCallPilot unified messaging service (http://mycallpilot.mcgill.ca) will be unavailable on Tuesday, September 26, from 20h00 to 22h00, due to maintenance. The CallPilot voice messaging system is not affected and will continue to function. McGill NCS apologizes for the inconvenience caused.
This notice is a reminder to administrative staff about locked records in INB (Internet Native Banner).
10 pm Sat., June 18, 2005 to 10 am Sun., June 19, 2005.
Minerva and Banner are currently unavailable. Also, when signing into McGill web pages, only your McGill Username and Password combination is accepted. Technical staff are investigating the problem.
Network connections from Solin Hall and the MUHC were interrupted earlier today due to a minor landslide, which broke a fibre cable link just outside the McIntyre Medical Building. Network crews were able to restore service by 3:00 pm the same day.
Please be advised that ICS Customer Support will be closed today (Thursday) at 16h00. Telephone support will be available tomorrow at 08h00.
Some students will not be able to log in to the University portal, myMcGill, due to a technical problem. The students affected by this problem will see the message "Invalid username or password. Please try again" even when their credentials are correctly entered. This problem is being investigated. Please monitor future announcements for when this issue has been resolved.
10 pm Sat., July 23, 2005 to 10 am Sun., July 24, 2005.
We are currently experiencing problems with the McGill telephone system. No outbound calls are allowed at this time. However, calls coming in from outside McGill are working. An update will be posted here when more information is available.