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Minerva - High volume

Wed, 2007-01-03 09:00

This week, users may notice that Minerva is slow responding. ICS asks for your patience during this student course change period. This high volume of traffic should go down in the upcoming days. The deadline for course add/drop is January 16, 2007. We apologize for the inconvenience.

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Network drives problem

Fri, 2006-02-17 11:00

We are currently experiencing problems accessing network drives. This problem may cause your Windows machine to freeze intermittently and access to your network drives may be disabled until the problem is fixed. We will update you when we have more information.

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Service Pack 2 installation on Windows XP machines not recommended at this time

Tue, 2004-09-14 14:30

ICS does not recommend that our users install Service Pack 2 on Windows XP machines at this time. Resolutions to SP2 problems are still being sought. Updates on the situation will be posted as more information becomes available. Meanwhile ICS, in collaboration with faculty and department LAN administrators, is compiling some of the most recent problems encountered as a result of SP2 installation.

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Faculty Courses portlet unavailable through myMcGill

Fri, 2008-01-04 10:00

The "Faculty Courses" portlet on myMcGill is temporarily unavailable due to maintenance.

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Email sent to some sub-domains is being delayed

Wed, 2008-01-09 14:00

We are currently experiencing issues trying to send emails to the server responsible for emails to some sub-domains. The issue is not on the McGill server but on the other server's end. There is nothing McGill can do except to continue to try to deliver the email for the standard 5-day period, at which time it will bounce if still undeliverable.

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McGill switches to Daylight Saving Time

Sun, 2007-03-11 23:30

Early this morning, Daylight Saving Time (DST) began when clocks moved ahead one hour. Microsoft Outlook users are advised to continue to pay extra attention to meetings and appointments scheduled between March 11 and April 1, 2007. Over the next three weeks, users of calendaring or other date/time-reliant software should also be conscious of potential problems caused by today's time change.

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PO-BOX slowdown

Thu, 2006-04-20 08:30

Maintenance work on the PO-Box Mail Server will be performed on April 20, from 07h00 to 12h00. Though no service interruption is expected, users may experience slow response. We thank you for your patience.

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Email problem of 06FEB05 resolved

Mon, 2005-02-07 12:00

Due to a system problem, approximately one quarter of incoming and outgoing email messages were returned to senders today between 11:10 am and 11:50 am. The problem has since been resolved and email delivery is back to normal.

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Minerva and Banner currently unavailable

Tue, 2008-02-26 12:00

Minerva and Banner are currently unavailable. Also, when signing into McGill web pages, only your McGill Username and Password combination is accepted. Technical staff are investigating the problem.

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Call Centre problems

Thu, 2007-05-10 09:30

We are currently experiencing a problem with Call Centres on campus. We are working on resolving the problem. We apologize for any inconvenience this may cause.

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