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IT Security Awareness Online Course - Focus on Phishing

Thu, 2014-04-10 17:12

McGill IT Services has developed an online course to provide our community with guidance and resources to remain vigilant and resilient in the face of IT security threats. The first module of this course focuses on "phishing", the term used to describe various schemes used to lure unsuspecting people into divulging their personal information. You’ll learn ways to recognize phishing emails and how to identify fraudulent website addresses.

This course is now available to all McGill Students, Faculty and Staff via myCourses, the learning management system.

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Public Display System unavailable 8am April 14 to 6pm April 15

Mon, 2014-04-14 08:00 - Tue, 2014-04-15 18:00

The Public Display System will be unavailable from 8:00 am Monday April 14, 2014 to 6:00 pm Tuesday April 15, 2014 due to an upgrade to a new version of the underlying software and hardware.

During this downtime, display screens across campus will display a message saying that they are undergoing maintenance, and the Cisco Digital Media Manager interface will be unavailable to upload/change screen content.

Source Site: /it

Heartbleed vulnerability

Thu, 2014-04-10 12:39

You may have become aware, through media or other means, of a computer security vulnerability called Heartbleed that is affecting networks around the world.

This bug, which has existed since late 2011 but was only widely recognized this week, makes password and other sensitive data vulnerable to theft.

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Campus & Residences Wireless maintenance: Thursday, April 10

Thu, 2014-04-10 04:00 - 07:00

Maintenance will be performed on the campus & REZ wireless networks on Thursday, April 10, from 4:00 am to 7:00am. You may be disconnected from the wireless network for approximately 15 minutes during the maintenance period.

We apologize for any inconvenience this may cause.

Source Site: /it

Wireless certificate change - Friday, April 11 at 7am

Wed, 2014-04-09 18:05

The wireless certificate used by McGill University will be changed on Friday, April 11th at 7:00 am. The majority of devices should automatically re-authenticate to the wireless network and should not experience any loss of connectivity.

If you are presented with a certificate (or Windows Security) warning when connecting to McGill's wireless networks after the change, do one of the following:

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myCourses: minor update scheduled for April 30

Wed, 2014-04-09 10:23

A minor update will be applied to myCourses on April 30 from 12:00 am to 8:00 am. This update will build on the stability of the learning environment and add a few new features for both instructors and students, ranging from the ability to drag-and-drop files directly into the list of content, to replying inline within discussions.

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UPDATE - April 10 - 10:30 am: Outlook 2013 client email and Lync issues

Wed, 2014-04-09 09:19

UPDATE - May 5, 2014 - 11:00am:
Most of the affected computers have been restored with MS Office 2013. All affected users were contacted, but we have not received replies from users of the few remaining affected computers.

UPDATE - April 10, 2014 - 10:30 am:
A fix continues to be worked on.

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e-Elections System Unavailable Tuesday, April 8, from 10-11:30pm

Tue, 2014-04-08 22:00 - 23:30

The e-Elections (Omnivox) system, used to hold University elections online, will be unavailable due to a maintenance operation on Tuesday, April 8, from 10:00 pm to 11:30 pm.

We apologize for any inconvenience.

Source Site: /it
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myMcGill portal maintenance - Wednesday, April 3, 4:00 to 5:00 pm

Thu, 2014-04-03 16:00 - 17:00

The myMcGill portal will be unavailable for approximately an hour, on Thursday, April 3, 2014 from 4:00 pm to 5:00 pm, for scheduled maintenance.

We apologize for the inconvenience this may cause. In the meantime, you can still access major IT services, using the links on When myMcGill is unavailable page.

Source Site: /it

McGill Password reset, Student/Staff Directory and other services unavailable for maintenance on Sunday, April 6, 2014

Sun, 2014-04-06 08:00 - 17:00

Due to a maintenance operation on Sunday, April 6, 2014 from 8:00 am to 5:00 pm, McGill Passwords will not be able to be created or reset, either through Minerva, the Change McGill Password link on the myMcGill portal, or via the Forgot Password?

Source Site: /it