Quick Links


myMcGill portal downtime this Saturday, October 25, from 10pm to midnight

Sat, 2014-10-25 22:00 - 23:59

Please note that the myMcGill portal will be unavailable for 2 hours on Saturday, October 25, from 10 pm to midnight, for maintenance work.  This period coincides with the Minerva/Banner regularly scheduled monthly downtime.

During this period you will still be able to access major IT services, such as email and myCourses, using the links on When myMcGill is unavailable page.

We apologize for the inconvenience this may cause.

Source Site: /it

Banner (INB) maintenance tonight, 9pm - 10pm

Wed, 2014-10-15 21:00 - 22:00

Due to scheduled maintenance, Banner (INB) will be unavailable for approximately 1 hour tonight, October 15, from 9pm to 10pm.

Minerva and other systems will not be affected.

We apologize for any inconvenience this may cause.

Source Site: /it
Classified as: 

Do not click on a notification to "Run Advertised Programs"

Tue, 2014-10-14 15:59

A notification was accidentally sent out to a number of computers on campus. This notification gives users the option to install the Windows 7 Enterprise 64bit operating system by clicking on Run. It could either appear as a popup, or a notification in the System Tray on the lower right-hand corner of your computer screen.

If you did recieve this notification, press Close. If you accidentally hit Run, please contact the IT Service Desk immediately.

Source Site: /it
Classified as: 

Warning: CryptoLocker Virus is back again - don't open attachments

Tue, 2014-10-14 14:20

There is currently a virus infecting computers via email attachments.  In the latest fraud reported at McGill, the subject of the email is You have received a voice mail, and the attachment contains the virus.

If you receive any emails containing .ZIP file attachments, DO NOT open them.

Source Site: /it

Phishing Scam from "RBC Express", Subject: User Roles Waiting for Approval

Wed, 2014-10-08 14:08

A phishing attempt is circulating purporting to come from RBC Express (Royal Bank of Canada), with the Subject: "User Roles Waiting For Approval". It seems to be targeted to McGill staff and asks recipients to sign in using their RBC login credentials. 

Please delete this email immediately!

Source Site: /it

Anti-spam service (junkmail.mcgill.ca) interruption Sept 30, from noon to 1:00pm

Tue, 2014-09-30 11:50 - 13:00

On Tuesday, September 30, 2014, from approximately 12:00 noon to 1:00 pm, McGill's Anti-spam service (junkmail.mcgill.ca) will be shut down in order to perform maintenance.

Source Site: /it
Classified as: 

myCourses short maintenance Monday, September 29 at 3am

Mon, 2014-09-29 03:00 - 03:15

The myCourses system will be unavailable due to a short maintenance on Monday, September 29, from 3 am to 3:10 am.

We regret any inconvenience that this may cause.

Source Site: /it

Bash security vulnerability

Thu, 2014-09-25 11:56

Yesterday, a new security vulnerability, affecting Bash, was announced. The Bash shell, commonly accessed through Command Prompt or the Terminal application, is a part of many Linux, Unix, and Mac systems. Since it has been around for more than two decades, older devices are also vulnerable. If used maliciously, Bash allows an attacker to take over an operating system, access confidential information, make changes, etc.. 

McGill’s IT Services is devoting their full attention to addressing any potential threat this may cause to centrally-managed IT systems.

Source Site: /it

Knowledge Base Service update Saturday, Sept 27

Sat, 2014-09-27 07:00 - 09:00

Please note that the Knowlege Base Service at McGill will be undergoing a minor software update on Saturday, September 27, from 7:00 am to 9:00 am.  During this period the  IT Knowledge Base (http://kb.mcgill.ca/it), Financial Services Knowledge Base (http://kb.mcgill.ca/fskb), and Library Knowledge Base (for administrative users) will be unavailable.

We apologize for any inconvenience this causes.

Source Site: /it

McGill Web System down for maintenance

Wed, 2014-09-24 05:30 - 07:00

IT Services will perform maintenance on the file storage system that is used in conjunction with those websites running on the Drupal version 7 platform. As a result, these websites will be offline on Wednesday, September 24, between 5:30 and 7:00 am.

During this 90-minute period, anyone attempting to access a Drupal 7 site will see a notice saying that the site is temporarily offline and offering direct links to other essential services at McGill.

Site managers and editors will not be able to edit or make changes to the affected sites.

Source Site: /it