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Macdonald campus loses communications due to a fire

Wed, 2004-12-01 09:00

Due to a fire in one of Hydro-Québec's substations, communications into and out of Macdonald campus have been affected. Within Macdonald campus, there is full telephone service, and outgoing calls are possible; however, incoming calls are not possible. Internet access is also not possible. NCS is making efforts to resolve Internet connectivity and restore telephone service. Hydro-Québec is working to resolve this problem.

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Call Centre problems resolved

Tue, 2007-12-04 12:00

Earlier problems with certain phone extensions caused by a network outage at the Mac campus datacentre (affecting the following systems: Accounting and Operations call centres, Wireless, Meridian Mail and other Network and Telephony systems) was resolved around 11:40 a.m.

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Resolved: Problem with OWA via the Portal since last Thursday, March 29

Mon, 2007-04-02 01:00

Please note that the problem of last week (Thursday, March 29, 2007) preventing staff from accessing their Exchange email with Outlook Web Access (OWA) through the McGill Portal has been resolved.

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The McGill wireless network is undergoing some changes!

Thu, 2006-08-24 12:00

If you are a McGill wireless user, then you should note that the following changes to the McGill wireless network will be taking place:

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MAST Web interface unavailable Wednesday, February 15, morning

Mon, 2006-02-13 01:00

Please note that the Web interface to the quarantine and options of the McGill Anti-Spam Tier (MAST) at http://yourspam.mcgill.ca will be unavailable on Wednesday, February 15, from 5:00 am to 5:30 am, due to an upgrade. Delivery, tagging and quarantining of email will not be affected and will continue to function as normal.

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Mydoom mass mailing worm affecting McGill email system

Thu, 2005-02-17 10:00

The W32.Mydoom.AX@mm worm is spreading through the McGill email system.

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Email sent to some sub-domains is being delayed

Wed, 2008-01-09 14:00

We are currently experiencing issues trying to send emails to the server responsible for emails to some sub-domains. The issue is not on the McGill server but on the other server's end. There is nothing McGill can do except to continue to try to deliver the email for the standard 5-day period, at which time it will bounce if still undeliverable.

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Imaging downtime on Friday, June 8

Wed, 2007-06-06 12:00

Imaging applications will be unavailable this Friday, June 8, from 7:30 am to 9 am approximately, due to system maintenance. This affects those using AX applications directly or through Banner. Users should close all AX applications at end of day Thursday, June 7, and not log onto any AX application (Document Manager, Index Capture, Web Access) during the maintenance period on Friday.

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Solution to slow or unresponsive database connections when using Crystal Reports 11

Wed, 2006-09-20 12:00

Follow these steps to prevent timing out or slow responses when accessing 10g databases with Crystal Reports.

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Changes to Minerva Reports: Security enhancements require system shutdown

Tue, 2006-03-28 10:00

At 5 pm this evening (Tuesday, March 28), Minerva's Reports Menu will be disabled to upgrade security. When the Reports Menu makes itself available on Wednesday morning, you may notice some new behaviour.

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