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Mac Mail users: were you recently migrated to Office 365?

Thu, 2015-07-30 16:13

If your student/alumni McGill email account was recently migrated to the Microsoft Office 365 service, and you did not reconfigure your Mac Mail client, an "Unable to Connect" popup may appear.

If you see the popup, please do one of the following:

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Source Site: /it

McGill Software site unavailable Wednesday, August 5 from 7am to 9am

Wed, 2015-08-05 07:00 - 09:00

The McGill Software site (www.mcgill.ca/software) will be unavailable due to maintenance on Wednesday, August 5, 2015 for approximately 2 hours starting at 7 am.

Source Site: /it

Windows 10: IT Services urges users to wait

Tue, 2015-07-28 12:41

Microsoft’s latest operating system, Windows 10, will be publically available on July 29th. Since Microsoft is offering it free of charge for many users, and it includes several significant improvements, there’s a lot of excitement surrounding its release. This new version of Windows sees fundamental change to its look and feel, in addition to what’s under the hood. One of these changes includes the upgrade process itself, which is now simpler than ever. Early adopters of Windows 10 can upgrade from Windows 7 or 8 almost as easily as installing monthly Windows updates. 

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Source Site: /it

Exchange email problems

Tue, 2015-07-28 11:05

If you are using Exchange email, you might have difficulty connecting to your mailbox, or notice that it is slow to respond.

IT Services staff are investigating the issue; we apologize for the inconvenience.

Note: this does not apply to Office 365/Exchange Online.

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Source Site: /it

Phishing scam: "Subject: Outlook/Login-Mail"

Mon, 2015-06-01 10:22

A phishing attempt is circulating with the subject line "Outlook/Login-Mail". The message says that some incoming emails are blocked, and that you need to unlock them. A sample of the email is shown below.

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Source Site: /it

NEW: IT Asset Management Regulation

Tue, 2015-06-16 11:44

McGill's Procurement Services, in conjunction with IT Services and Facilities Management and Ancillary Services, has introduced a new IT Asset Management Regulation, which aims to direct the University toward the sound management, longevity and optimization of IT Assets.  The regulation, now in effect, covers activities from the initial procurement of IT equipment, to usage and reuse criteria, through end of life management.

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Source Site: /it

Summer 2015 myCourses minor upgrade

Sun, 2015-07-12 21:00 - Mon, 2015-07-13 13:00

A minor upgrade of the myCourses Learning Management System will take place from Sunday, July 12th, at 9:00pm until Monday, July 13th, at 1:00pm. During this time, myCourses will be completely unavailable to instructors and students. If you are an instructor using myCourses this summer, please ensure you do not schedule any assignments or quizzes for those days.

Source Site: /it

Phishing scam: "Subject: Dear mcgill.ca Email User"

Mon, 2015-06-01 10:22

A phishing attempt is circulating with the subject line "Subject: Dear mcgill.ca Email User". The message says that we are updating our email database due to upcoming firewall upgrade and that you need to revalidate your email account to avoid it being deleted. A sample of the email is shown below.

Please DO NOT click on the link. Delete this email immediately! It does NOT come from a McGill source.

It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email.

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Source Site: /it

Phishing scam: "Subject: Your Account will be Temporary Suspended"

Wed, 2015-05-20 09:56

A phishing attempt is circulating with the subject line "Subject: Your Account will be Temporary Suspended". The message says that your mailbox is running out of data storage and will be suspended, and asks you to log on to a fraudulent website to upgrade / add more data space. A sample of the email is shown below.

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Source Site: /it

Price increase for uPrint campus printing

Wed, 2015-05-13 09:41

As of June 1, 2015 the price of printing impressions using the uPrint service will be increased to the following:

 

Monochrome impressions (prints and copies):

Letter and Legal sizes: from $0.063 per impression to $0.065 per impression
Tabloid (11 x 17): from $0.126/ per impression to $0.13 per impression

Colour impressions (

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Source Site: /it
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